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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Resolved! Sim Only Contract

Hi. I am now eligible for a upgrade in April this year 2021 but my Agreement ends in June. But if I upgrade now will I still have to pay the early termination fee. I know you pay the early termination fee if you move networks 

Anonymous by • Not applicable
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  • 3 replies
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New Customer - No Signal - Can't talk to anybody.

HiNew Vodafone pay monthly Sim Only Max .Postcode checker said good indoor and outdoor 4g - but can't make or receive calls inside or outside where I work - it works brilliantly every where else.We are not in a valley / no tall buildings etc  - I hav...

When will WiFi calling support SMS?

Just curious as to when, if ever, Vodafone will enable support to send/receive SMS over WiFi. I would like to have the option to use phone in airplane mode with WiFi calling on without fear of missing text messages. EE are the only network to offer t...

Account refund

Hi, I have just received a refund cheque from Vodafone addressed to my old company E2e Marketing. This is a refund for an amount left on my business account when I moved it to another provider. I have now closed this company and so do not have a Bank...

Resolved! Contract ends I want to switch to pay monthly

Hi, my contract ends on the 25th of this month. I bought Samsung on contract with Vodafone through Carphone Warehouse. I want to know what should I do to switch to pay as you go or change the network and switch to pay as you go? They said if I won't ...

lainas2 by • 2: Seeker
  • 7181 Views
  • 11 replies
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Mis sold new contract

I was due an upgrade and after discussing a new contract with a sales advisor, I decided that the contract on offer was a poor choice compared to other competitive mobile providers. I asked to be put through to the 'leave' team and request my code, s...

Alternative APN to prevent VoIP / VPN issues?

I have a softphone app on my iPhone that enables me to answer my work desk phone when out and about.  However, this seems to fail to work properly when I'm on just the Vodafone network.  Any LAN works fine.  I've put the app on some other phones (sam...

jcurtis by • 4: Newbie
  • 1619 Views
  • 1 replies
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An Existing Debt of £39

Hi - I have a existing debt of £39 on my credit score from 2019, I cannot remember my username, password, or even my old phone number - so please advise me how I clear this debt and my credit score? Many Thanks

U-F-O by • 2: Seeker
  • 1213 Views
  • 1 replies
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