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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Hi forum I was a vodafone customer in 2012 and transferred my phone to another provider. Sorry Vodafone. Some 6 years later and I'm in the process of applying for a mortgage (my first home) and have been told that my aplication is going to be decline...

godutch by • 2: Seeker
  • 5105 Views
  • 6 replies
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Very Poor Repair Service.

Phone developed a rattling sound after around 11 months of use. Sent to Vodafone for repair and they advised me that it is common for Samsung phones of this age to develop rattles. I have been purchasing Samsung top of the range phones for many years...

RussB by • 2: Seeker
  • 3991 Views
  • 11 replies
  • 0 thanks

Joining from o2 - used pac code

Hi all , I took a new contract out with Vodafone on Sunday at carphone warehouse and gave them pac information to kepe my number.  I was told my O2 sim would die and could start using my new vodafone one with the number Ive kept. Its now been over 48...

Refund

Hi all. I have received a refund for an old business account I had with Vodafone. The cheque is in the name of the company which is no longer active and the bank account closed. I have tried speaking with Vodafone but nobody seems to be able to find ...

ND2021 by • 2: Seeker
  • 1275 Views
  • 1 replies
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Online account broken/unfixable losing the will to live!!!!!!

So I have been with Vodafone for over 20 years, I know I know Martin Lewis would be kicking my [Removed] and things had been running reasonably smoothly for most of them, until recently. Back in February I tried to log into my online account and face...

oliveoil by • 2: Seeker
  • 2552 Views
  • 5 replies
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Credit file

It is showing on my credit file I owe you £28 from 2016. I have never had a contract with you so don't understand why this is showing my file. It is stopping me getting a mortgage. It doesn't show on experian but it does on checkmyfile.

Cazz2016 by • 2: Seeker
  • 1220 Views
  • 1 replies
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International Saver 100

Apologies if this is a foolish question, but could anyone please clarify whether the cost of International Saver 100 is £3 per month, period - or £3 per month + 3p per minute (up to 100) for calls made? I've scoured the Vodafone site for T&Cs, to no ...

jjlothin by • 4: Newbie
  • 10831 Views
  • 6 replies
  • 0 thanks

Browsing History Records

Hi there. I was wondering if it would be possible for somebody at Vodafone to send me a list of all the the domains and/or server IP addresses visited via my mobile 4g Internet connection, over the past 6 months? Am I correct in thinking that you ret...

laws85 by • 2: Seeker
  • 3307 Views
  • 1 replies
  • 0 thanks
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