Refund cheque
I have received a refund cheque from Vodafone after leaving the network in 2018. Its been made out to my maiden name as I married in 2019 and I can't pay it in. How do I go about getting a new one made out to my married name please?
Forum Posts
Moving abroad
I’m going to be selling my house and moving abroad in the New Yer, can I transfer my services?
Content lock age verification not working
I recently started with Vodafone on a new contract and tried to remove content lock by verifying my age using my debit card. Every time I tried I got an error message, as seen in the screenshot.All my details are correct e.g. billing address and I h...
Why do we not get a full legally compliant VAT invoice for our business account every month?
Why do we not get a full legally compliant VAT invoice for our business account every month? I have asked for this in several different months, including april 2020, Oct 2020, and have been told it would be sorted out and it has not been. I had to as...
Is receiving call on roam further destination free?
Hello, I need some clarification, i am travelling to UAE soon which is a roam further destination. Is my understanding correct i would only be charged £6 daily if i were to use any outgoing calls or data? So in the above case would incoming be free ...
Payg to contract problems
Hi can anyone help me on Wednesday 18/November I changed from payg to a contract and by Friday could not make or receive calls or text messages. Called customer service Sunday got to make calls but could not receive and still not texts. Now 12 days ...
Stop a PAC code being used to port a phone number!
Hi there,I recently purchased a pay monthly phone contract from a third party reseller after requesting a PAC code from Vodafone. I provided this PAC code to the third party reseller to transfer my number. However, after placing my order I found out ...
Hi I recently cancelled my pay monthly sim only to pay as you (Experian credit check)
Hi I recently cancelled my pay monthly sim only (Date I put it through 17 October) to pay as you go (Date of cancellation November 17) everything went to plan but I recently looked at my Experian and for some reason it says (in good standing up by £...
end contract - bill
I rang last month to cancel my mobile contract, was given 2/12/2020 as my disconnection date, today i received my monthly bill for the full monthly amount for 29th Nov to 28th Dec.. will I be refunded for the days I won't be connected? - seeing as my...
Monitoring Data usage across multiple devices
We currently have 85 phones on a small business group policy with a shared data allowance. Whilst the lead user does receive notifications of people exceeding their individual allocation of the allowance, we do not get excessive use alerts, we canno...
