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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Sky Go

Hi, I signed a new 2 year contract with you in July - Unlimited Max. I signed up for Sky Sports Mobile TV, and also added Pack 2 for the extra channels. I did this back in July as I say before you stopped offering it, and it was working fine until ju...

OneNumber

I have a tablet that has a sim slot. I know I can share data etc with onenumber but that is normally done through an esim. If I took out onenumber, would I be able to get it assigned to a physical sim so that I can share my unlimited data with my tab...

TinyUK by 2: Seeker
  • 2086 Views
  • 1 replies
  • 0 thanks

How do I end account charges I never signed up for?

My monthly account for my mobile seems higher than I signed up for. I never realised I'm charged separately for mobile broadband, but that isn't the issue. I'm paying £4.99 per month for Insurance (Band 1) and another £10 for Business Standard Insura...

MozeyG21 by 2: Seeker
  • 1734 Views
  • 3 replies
  • 0 thanks

What is vodafones text number

I asked for all promotional and marketing text to be stopped in july....yet I'm still getting them.When I receive these texts, there is no number, it just comes up as vodafone. I have received other communication via this "number" so I have no doubt ...

Donein by 4: Newbie
  • 3738 Views
  • 4 replies
  • 0 thanks

Credit Rating knocked down by Vodafone .

HiI was just looking at getting a car..My credit rating has been lowered by Vodafone. I've been a loyal customer and I've been paying direct debit for many many years . I need to get this problem resolved ASAP..  I've always been good for my payments...

dazemo by 3: Seeker
  • 2142 Views
  • 6 replies
  • 0 thanks

Trade in Pack not yet Received

I upgraded my iPhone last week (XR to 12) using the trade in tool. I haven't received the return pack yet, I've tried calling and using chat, they have me a number to call (0330 1005254) but this just gives an automated message saying the team can't ...

VeryMe Rewards Error

Ok, so I re-joined Vodaphone 5 weeks ago, mid October. Had my number ported over & had a online account created for me. Since then, I've not been able to access the VeryMe rewards section on the mobile phone app (My Vodafone app - https://play.google...

s4nj4y by 2: Seeker
  • 3097 Views
  • 6 replies
  • 1 thanks

VeryMe Rewards not working

My VeryMe Rewards suddenly stopped working three weeks ago, and I have not been able to get them back ever since. Every time I try to access them via the app I get an error message saying “Sorry, we’re having difficulty getting you through to VeryMe ...

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Elshad by 2: Seeker
  • 1550 Views
  • 1 replies
  • 1 thanks

Strange text message charges on my bill

This month, I received my bill and have some strange text message charges on it. I'm wondering if anyone can shed any light on what is going on? I placed an order from a genuine online shop (small business that sells wallets). Order updates came by t...

cam1210 by 2: Seeker
  • 3523 Views
  • 2 replies
  • 0 thanks

SIM for GSM Intercom / Automated Gate

I have a GSM intercom / automated gate, currently with a Vodafone PAYG SIM.  The intercom uses the mobile network to connect callers to my landline or my mobile phone and the gate is controlled by receiving and sending text messages. Because the SIM ...