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Forum Posts

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Resolved! Worst Customer Service Ever

Tried to leave Vodafone today listing a laundry list of issues one of which was that last renewal I was promised a £50 goodwill credit that never materialised. I spoke to Torrie on the retentions team she acknowledged that the credit was promised and...

kudos72 by • 3: Seeker
  • 8434 Views
  • 14 replies
  • 4 thanks

Resolved! No internet

My Samsung S10 has no internet when away from Wi-Fi. This has only recently happened. I have checked settings but can't see anything wrong. Any ideas please? Bob

Vodafone debt/arrears collection

Hilooking to gain some information on my partners defaulted account. But hitting a brick wall trying to contact Voda via customer services. ideally looking for email or direct number to bad credit/ collections team . Account has been defaulted on a f...

Porting Issues

My number is supposed to be ported by 24 th dec 2020. which did not happen and when I contacted web chat, I was assured porting will happen by 29th of Dec 2020.. Sim worked for a day or two and then again I got a message "SIM not provisioned for voic...

VeryMe rewards not working

My number was transferred over from a Vodafone pay and go sim to a Vodafone pay monthly sim on the 6th May 2020, however since then i have been unable to go into very me rewards in my vodafone app. Every time i click on very me rewards its says pay a...

Prince19 by • 2: Seeker
  • 6262 Views
  • 6 replies
  • 0 thanks

Insurance

Does anyone know if its possible to cancel insurance without having to talk to someone?

Mike45 by • 2: Seeker
  • 2282 Views
  • 6 replies
  • 0 thanks

Resolved! simswap

Hi, my boss has cancelled my phone contract but done a simswap on my old phone, he is now receiving calls made to my phone, what else can he access?

Ashley65 by • 3: Seeker
  • 3681 Views
  • 7 replies
  • 0 thanks

esim not arrived

hello, I did a sim swap to try out esim but I haven't received the QR code email. my old sim was already disconnected and I haven't heard anything since then has anyone had similar issues?

Dandan24 by • 2: Seeker
  • 3857 Views
  • 3 replies
  • 1 thanks

connections to this number is restricted

I am based in the UK and I am trying to make an international call, unfortunately to no avail. It doesn't matter which number I pick I hear "Connections to this number is restricted on this phone. Please contact your customer care agent". I've been t...

baryart by • 2: Seeker
  • 11118 Views
  • 6 replies
  • 0 thanks
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