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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

STAC or PAC code?

I've recently taken a contract out with Vodafone and waiting on the phone getting delivered. Before doing this I was using a phone that was under contract in my partners name as it was a gift. Will I need a STAC code as the new contract is under my n...

Bec1999 by 2: Seeker
  • 5446 Views
  • 4 replies
  • 0 thanks

Credit team

Hi can someone please message me reguarding a default on my account  Thanks 

Bella31 by 2: Seeker
  • 1306 Views
  • 1 replies
  • 0 thanks

How can I tell if Vodafone have actually cancelled my contract?

I requested a PAC code and unlock code so I could switch to a Sim only deal with another provider. My number has transferred but I have received a text saying that I haven't used my PAC code. How do I ensure that my contract has been cancelled? I can...

Fjord by 2: Seeker
  • 2333 Views
  • 3 replies
  • 0 thanks

Returning my phone..

so I got an upgrade off Vodafone but before the 14 day cooling off period I rang u and said I want to return it.fine no issues they’d said they sent me out a pre-aid Royal Mail special delivery bag..wiped the phone, took pictures etc..went to the pos...

Djmacca by 4: Newbie
  • 2493 Views
  • 4 replies
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ID fraud victim and vodafone cleared after investigation

Hi there, I was recently been a victim of ID theft, someone ordered a phone using my name, DOB and address.I just found about it only thru when a debt collection mail came to my letterbox and demanding payment.Obviously, I called vodafone to discuss ...

I HATE VODAFONE

I haven't been able to use mobile data for 3 hours. I cannot login to the Vodafone app! I have called many times on the phone but it is not urgent.No live support! I can never communicate on the phoneDo you want us to give birth? Why did I choose you...

Vodafone Annual Upgrade Promise (iPhone 12)

I'm an existing Vodafone customer having signed up through a 3rd party (e2save) on an iPhone SE 2020 contract costing £31 a month (due to end in 2022). I absolutely despise the battery life on the iPhone SE which is why I'm looking to upgrade early b...