Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Gold Number Sales

We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...

Gold numbers 2.png
Phil by Community Manager (Retired)
  • 63459 Views
  • 160 replies
  • 12 thanks

Credit Check Failed but they didnt do one !

I recently requested a 30 day contract data only sim for a router and got told I couldnt have one as I failed the credit check.  My score is in the upper 900 excellent category with no issues so I was surprised.  What surprised me even more is that m...

Contract

My contract ended in July, however vodaphone is still taking £46 every month for just the sim 

Help! Old one debt

Hello Folks! I have check my credit score, however there is an old vodaphone debt dating back from 2014 - however, I've had no correspondce about this and when I tried to contact vodaphone about this they have no record of it anywhere and its just sa...

rdb91 by 3: Seeker
  • 2170 Views
  • 2 replies
  • 0 thanks

New account opened on old system - no way of checking usage

I got a new pay monthly contract (sim only) with Vodafone on Saturday - opened in my local Vodafone shop.When I open the Vodafone app I get a message that it is not available for business customers. Also when I log in online, it looks like I'm a busi...

vkc by 2: Seeker
  • 3499 Views
  • 9 replies
  • 0 thanks

NUC Code doesnt work

I have received an NUC code for my sony xperia but this doesn't work? how do I get this sorted? I only have 2 more attemps before it blocks my phone??

sim disconnected

I have just received a text message saying in breech bla bla and now youve disconnected my simcard. Ive only had it 7 hours are you for real???? Yes i sent a bundle group message to different people giving them my new number , really cant see how tha...

Cherie79 by 2: Seeker
  • 1945 Views
  • 1 replies
  • 0 thanks

Mobile number not recognised by Vodaphone

My Vodaphone pay monthly mobile phone contract is with e2Save (subsidiary of Carphone Warehouse) . Trying to register with Vodaphone but my number is not recognised/linked Regards, Alan

AlanRHB by 1: Seeker
  • 3916 Views
  • 4 replies
  • 0 thanks

Problem registering

When I try to download the myvodafone app on appstore the UK app does not appear and when I try to register on the main site it says that my number is already registered, even though I just got it a few days ago and didn't register.