A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Vodafone sent an email saying they would collect 174GBP from my account vi my direct debit. They have now collected it.I need an explanation for what this is for.Is it because I am not using my broadband and they are closing my account? I was happy t...
Hi,Hopefully a quickie,I'm moving from 3 to Vodafone, I choose an eSIM Pay Monthly Package & I'm keeping my Old 3 Number. I ordered the package on the 30th, asking to be moved on the 13th, my current contract tie-in finished today.With an eSIM Pay Mo...
HelloI keep getting an error message when I try to redeem/ activate the 3 months for £1 Amazon Prime offer.error message isOh dearWe'll take you back to the home page.I’ve tried contacting vodafone by Facebook messenger and was told I’m not eligible ...
HiI keep being sent Vodafone marketing messages and they say to stop them send "STOP SMS" to 9774.When I do this the messaging app says "Can't send message with Vodafone - Error 0 " or "Failed" depending on whether I use Google Messages or the Samsun...
As per subject title, does anyone know if Vodafone's eSIM's can be ordered and activated outside of the UK, eg from Australia?
I’ve just received a text - apparently I’m subscribed for £4.50 a week to “funmobi”, and I should text stop to unsubscribe. Obviously I’m reluctant as I don’t want to end up being charged even more or giving my details to the scammer. Any other way I...
I bought sim only deal and received Sim yesterday. I put the sim in my phone and used the pac code to transfer my number which will happen tomorrow using the number showing in my phone.Upon logging into my account I discovered there was a different n...
Hi all,I placed an order for the Pixel 8 Pro 256gb in Bay colour on the 13th of October and I'm just wondering if anyone else who's ordered the same around that time has received theirs yet. Initially it said I was on a back order for 3 days, then 7 ...
hi, I'm trying to cancel off my amazon echo device from my onenumber account, I do have an Apple Watch connectivity plan connected also but trying to cancel of echo device only, each time I click on cancel subscription, all I get is Vodafone spinn...
Hi,I’m really getting frustrated with everything happening and think I should get opinions on my issue.I was with 3mobile for 6 months, opened the contract account same day I moved to the UK and never defaulted on a payment. Infact I haven’t defaulte...
