We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...
Hi, I've seen a number of people have had this issue and it's been a pain to fix so I'm hoping it's gotten easier. I've lost YouTube Premium after 5 months even though I should have it for 24 months. According to YouTube the subscription ended on 23r...
During a transfer of ownership of my mobile number from my husband's old company to my own personal name I needed to go through the credit check process. On Friday 8th I apparently failed this.This makes NO sense. I have re-checked my Equifax Score (...
I never had bad experience like this customer service just wasting time if i had chance i will give them 0 star 冷 just wasted my 4 hours on chat still no solution Terrible experience no response when my turn come after 13 customers in queue i sent th...
HiI arranged with the online chat to have my phone collected. DPD duly came yesterday and collected the package. However I can't track it any further with dpd (as I don't have a destination Post Code) and it isn't showing on track-a-repair ("Cannot f...
Hi there, I want to check and see if I upgrade to one of the current plans (Unlimited Extrax +3 Benefits etc.) and select the device plan as being say 3 months - does that mean after three (3) months I can also leave Vodafone / cancel the plan - not...
Hi so i made an order for a new device & watch on the 15th april i am an existing customer and just adding this to my current contract. upfront payment taken agreement signed , credit check passed i have rang many times and spoken on chat to be told ...
Hi All, I'm planning to go abroad (outside the UK) for an extended period of time and would like to be able to have all incoming calls and ideally also texts to my VF UK number automatically forwarded to a local number at my destination as intl roami...
I'm not sure when to begin with this. I've been a vodafone customer for over 15 years but honestly I can say the company is going down hill fast! On Tuesday I rang up because my virtual landline number hasn't been ringing for about a week, going stra...
Can we switch to an esim for the use of united states roaming from a sim card linked to a monthly pay Vodafone contract
It seems that SecureNet is incorrectly blocking my companies website from my PAYM phone for 'age restricted content'..... The company makes caravan accessories? Could someone please advise on how to get this removed from the blacklist please - www.pu...
