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Forum Posts

Unable to upgrade

Terrible experience with trying to upgrade contract after being Vodafone customer for 12 years. I am totally disappointed 

Anna1975 by 2: Seeker
  • 1630 Views
  • 4 replies
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Resolved! Returns

Hello,I recently came back to Vodafone after a year away at O2 which wasn't fun. Anyway, I purchased a Pixel 7 Pro in a Vodafone store 3 days ago now and wish to return and exchange the phone for something else. My question is can I exchange to a dif...

Vodafone unable to repair Samsung s22 Ultra

Hi all, First time here so apologies in advance for any errors. A couple of weeks ago the screen on my Samsung got smashed, entirely my fault. The phone itself was working fine but the shards of glass coming from it were an issue so I bit the bullet ...

IMEI blocking

Hi,I've just bought a phone off someone.This phone was a vodafone pay monthly contract iphone that they didn't want.So in that respect is all good, and they showed me the invoice etc. However, it got me thinking.Are they able to sell the phone whilst...

btv128 by 2: Seeker
  • 2173 Views
  • 2 replies
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[Error ref 1w0] business

My number has just been ported over and I need to access my account to get into spend manager for roaming but am stuck in a loop of cannot turn roaming on because spend manager states I cannot so cannot roam to validate request

zathrus by 3: Seeker
  • 2254 Views
  • 5 replies
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Trying to upgrade

Hi there, bit off an odd one. In the last few years I’ve been trying to upgrade several times, given up and went sim only. I find a deal I like and put it into my basket, I then go onto the next bit and for some reason I have no name. This means I ca...

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jr_iv by 2: Seeker
  • 3886 Views
  • 3 replies
  • 0 thanks

Access to old bills

I need access to my Vodafone bills from June 2021 to June 2022, how can I obtain these please?

garyc98 by 2: Seeker
  • 974 Views
  • 1 replies
  • 0 thanks

Calls being dropped and poor WiFi calling

Hi, my Sure Signal has recently stopped working and we've been forced onto WiFi calling. We're in a poor signal area (hence why we had a Sure Signal)  so this is a predominant mode. I have 300 Mbps down and 100Mbps up fibre connection with only 1 oth...

robbo698 by 3: Seeker
  • 2612 Views
  • 5 replies
  • 0 thanks