We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...
I am trying to contact Vodafone but stuck with the chat function. My account has bankruptcy notes which shouldn't be on there, and is suddenly causing problems for me changing my plan with One Com, because of some notes!!? I need to speak to the righ...
hi, I'm considering leaving Sky Mobile to come to Vodafone. I stream my music from Apple Music at full quality and when I'm out and about mainly on bus when I go swimming everyday, my music constantly cuts out. I've been with Sky Mobile for about 5...
On 1st February I requested a replacement SIM as my iPhone was faulty and I had to swap it at the Apple Store that evening, as I didn't have the EID yet I requested a QR code. The old eSIM was deactivated but no new QR code arrived, in my experience,...
can somone tell me whats going on with my closed account, i closed my account with vodafone over a year ago and recieved my PAC code and moved to another provider but my credit file still shows that vodafone havent closed account and account is show...
I’m due my upgrade in April , been on a sim only deal and can upgrade now and was going to go for the s23 ultra . Just noticed about the price increase in April which could potentially be 13 /14% , would I be better off just waiting till April as pot...
Im a pay monthly customer under a different email address. 1 week today i had to factory reset my phone due to google pushing a tiny systemplay service update that wasnt meant for the pixel 3xl, they rectified it quickly but i was one that suffered ...
When trading in a phone, what is considered fair wear and tear and what are Vodafone looking at specifically to obtain the full cash value back?The Trade In tool seems to only focus on the screen rather than the case...
Hi,A while ago I posted to see if it was possible to forward messages, as I will be travelling but am unable to take my phone with me. As it doesn't seem to be possible to either set up a forwarding from within Vodafone, or indeed to use one of the t...
I have just opted to upgrade my current contract and have chosen to trade in my phone.My new phone, S23 Ultra, is new to be delivered on Friday 17th however can I drop my trade in phone to the store prior to receiving my new phone?I don't need to tra...
I would like to know why did I receive this order number when I didnt even applied for any sim card contract because what I applied for is a pay monthly phone samsumg galagxy z fold 4 and I didnt passed on the credit check but 49£ been taken off from...
