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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Engaged tone

Why does my friend get the engaged tone when she rings my mobile but everyone else can get through

margo43 by • 2: Seeker
  • 4411 Views
  • 2 replies
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Can’t log in

Get internal server error when trying to log in   Changed password.  No difference 

CREDIT TEAM CONTACT

I had a contract with Vodafone over 3 years ago. I was told that to end my contract a fee of £190 was to be paid due the outstanding balance. This was reiterated several times before paying the balance to confirm process.   As much as I was aware thi...

Bdurand by • 2: Seeker
  • 11954 Views
  • 26 replies
  • 0 thanks

Upgrading via Carphone Warehouse

If I upgrade my phone via Carphone Warehouse, does my contract remain with Vodafone, or does it change to Carphone? I have also read others' concerns on here with their existing SIMs being deactivated, leaving them without a phone until they receive ...

Is this company a joke?

Bear with me and this long post. I need answers. Bought an iPad last week, told it would come next day. Skip to next day (Friday) and it hasn’t come, live chat tells me the direct debit didn’t go through (would be nice if they made me aware of this)....

Cannot access my Account or MyVodafone through PC or APP

For months now I've been trying to access my account and my Veryme rewards. I spoken to support on too many occasions with the same results. Either a reset of Username/Password or a reset of the account itself.  Nothing is working so I can't check bi...

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