Back to Help and Support
Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

Access to old bills

I need access to my Vodafone bills from June 2021 to June 2022, how can I obtain these please?

garyc98 by • 2: Seeker
  • 975 Views
  • 1 replies
  • 0 thanks

Calls being dropped and poor WiFi calling

Hi, my Sure Signal has recently stopped working and we've been forced onto WiFi calling. We're in a poor signal area (hence why we had a Sure Signal)  so this is a predominant mode. I have 300 Mbps down and 100Mbps up fibre connection with only 1 oth...

robbo698 by • 3: Seeker
  • 2616 Views
  • 5 replies
  • 0 thanks

Help my SIM won't active

Hi my name is Stacey Glenn I have activated my SIM and paid for the unlimited bundle and received my order confirmation email but cannot log into my account and the SIM is not activated please help me I have been threw the set up and been charged twi...

Advice on porting number to new pay monthly contract

Hi there, hoping for a little bit of help.I've just made the switch yesterday from O2 to Vodafone and taken out a new contract, I also provided a PAC code to keep my old number. After giving me the PAC code and talking to O2 it seems I've been instan...

bar international sms

Hello, if I enable the international calls bar, would this also prevent the device from sending SMSs to international numbers? I could not find a separate account setting for allowing/barring SMSs to international numbers. Thanks.

casaschi by • 2: Seeker
  • 1789 Views
  • 5 replies
  • 0 thanks

International Call Barring Query

Hi, I have a monthly contract with a Samsung Fold 3 (which my son uses) with UK unlimited calls / texts.  He uses it for leisure mostly & some work related calls now & again.  Recently he got charged on a number he thought was just a UK mobile number...

Struggle to change contract in Spain

I’m visiting my elderly parents in Spain and am trying to change their phone contracts as they are paying way too much. I cannot find an english version of the vodafone Spanish website, i am also some distance from the nearest store. Ive tried to log...

Unable to access PDF of my latest bill....

I have tried doing this in the same way that I have done for years and all I'm getting is a pop up error box stating "Sorry, you can't download this bill at this moment, try again later" I need to be able to download and print my bill for my records....

152bobby by • 4: Newbie
  • 3679 Views
  • 13 replies
  • 1 thanks

I'm not sure how to claim a refund for this..

So my contract for my iPad ended in January this month, and was being charged at the time £50 a month, and this is perfectly fine. But when the contract ended, they continued to charge me the device fee for another 6 months until I realised that it h...

vivaxo by • 2: Seeker
  • 2531 Views
  • 3 replies
  • 1 thanks
Labels
Top Thanked this week
View all