A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
I’ve had issues setting up my Apple Watch cellular connector on one number. Every team forwards me to another team.after hours and hours going in circles, I have to go deal with something in life and the chat times out meaning I have to start again a...
So I just tried to upgrade my mobile phone contract as its due to end soon.But for some reason I failed the credit check which I don't understand as my credit is better than it was when I originally signed up for the contract.
Just landed in Cape Verde and before we got out of the airport, myself, wife and daughter have reached a cap I put on the accounts. Almost £100 and we had only sent a few WhatsApp messages. So we are on Airplane mode with WiFi on, not ideal, but hel...
Hi, I'm travelling to Italy in June, I'm trying to find out call and roaming charges, but TOBI isn't talking to me! I have a basic no frills pay monthly contract and an iPhone. Thanks, Claire
Why is it impossible to speak to someone in the complaints department. I phone the number and then am not speaking to someone in the department. My complaint needs escalating immediately and I do not have a spare two hours for the person on the end o...
So, nearly at the end of this pay monthly 2 yr plan and going into the site there is an 'upgrade' button. But as you click through there is no indication other that a service fee of £3.xx. When I go. to other options it tells me I am adding a plan. ...
My contract includes a free annual upgrade promise. I’ve just looked to do this, and Vodafone are saying I need to either continue paying monthly for my current handset or pay it off in full, alongside paying for a new handset. So I can have a new co...
I'm posting this because if there is an error with mine, there could be an error with other peoples early termination charge and I'd rather people weren't overcharged. Basically. I pay £11.44 per month. My contract ends in August, so the most I'd pay...
I have 3 sims no longer used, all out of contract. Can I cancel these online?
Switched to Vodafone recently, and transferred my number successfully (according to Vodafone email) 14/04/2023. Then swap sim to esim 17/04/2023. Success esim activated in seconds. In next few day found mu number "not recognised" from other networks/...
