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Forum Posts

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Order passed to fraud team and approved.... now what?

Hi all, ordered a phone on Monday and it was all approved and was with DPD for delivery Tuesday. I then got a note saying the phone was going back to Vodafone due to a fraud check - which I answered.I passed that Wednesday morning and since then.... ...

rendez2k by • 2: Seeker
  • 1659 Views
  • 3 replies
  • 0 thanks

Vodafone blocking company servers IP

Hi, We have multiple emplyees and customers using codafone and it seems vodafone have blocked our company servers IP's. They can be access from every network and every wifi but never when using vodafone 4g, I have attached a screenshot and a tracerou...

GarveysIT by • 2: Seeker
  • 10134 Views
  • 28 replies
  • 0 thanks

Unable to buy a basic sim card as a new customer

HiI have been trying since yesterday to sign up as a new mobile customer on a basic sim only deal.  Every time I get to the end of the details, it says "something's not right with your personal details". I have tried multiple times and double checked...

Fraud

Hello I did a order last week Thursday for a phone online it passed and was with dpd but was sent back to Vodafone due to fraud wanting my ID and bank statement witch I sent off and was approved Friday but still no update to when I will get my order...

Network Swap Issue

Hi, not sure if i’m supposed to be in this sub or the O2 sub but i’ll post here anyway, basically:I had a phone on Vodafone contract for one year from May 2022 until May 2023I ordered a new phone on O2 on April 20th 2023 because my Vodafone contract ...

jonita2 by • 2: Seeker
  • 1018 Views
  • 1 replies
  • 0 thanks

Sim Swap Farce

Hi. I'm writing because I am at the end of my tether with Vodafone. About 2 weeks ago, my mobile phone broke. I have external insurance and in the process of having this sorted out. In the mean time, I went out and bought a Moto G73 sim free, with th...

moorw003 by • 2: Seeker
  • 4325 Views
  • 10 replies
  • 1 thanks

Activating SIM card over 24 hours

It has been over 24 hours of my new SIM card activation. Still no service, take SIM card in and out from slot thousand times and restarting of my phone hundred times still nothing. So upset.

Jiji by • 2: Seeker
  • 18168 Views
  • 10 replies
  • 0 thanks

London Underground Wifi

Travelling on the tube today and I found that Vodafone are offering WiFi on the tube again.  Access is via the usual VodafoneWiFi network. Seems faster to connect than when it was previously available. Virgin Media is nowhere to be seen, presumably B...

Switching from Three but PAC code is in use

I am trying to switch from Three to Vodafone.I purchased a new phone and signed up for a Vodafone SIM. I've put the new SIM in the new phone, and have requested a PAC code from Three (my previous provider) on my old phone and tried to transfer my num...

finscrim by • 2: Seeker
  • 2131 Views
  • 2 replies
  • 0 thanks
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