A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hi,I have a Samsung S23 Ultra with Vodafone Unlimited pay monthly contract, I'm unable to call or text from the UK to Ireland, call immediately drops out and text doesn't send "get error Couldn't send message"Any suggestions?
Hi, I just upgraded my contract for a further 24months which included the entertainment package. I cannot get this to activate without charging me. How to I do this I tried texting entertainment to. 97613 but it’s want to charge me. I never had this ...
I've been experiencing a nightmare trying to port my number from a corporate account to a personal monthly plan. I provided a valid VOE number, but things have gone downhill since then. My corporate SIM got deactivated, and my personal SIM never acti...
I have almost lost the will to live with Vodafone. I have a monthly contract and wish to upgrade my phone and contract. I have added to basket, and then adding my personal details. However, there is ‘Name’, but no box to add it too, therefore after a...
Vadafone cancelled my direct debit and there is no option to re set it on the billing page. I have used "Chat" to sort this with no luck.Any ideas please? I am driven mad by this.
Hi, I paid off my contract early and upgraded to the new S23 Ultra, delivery expected the 3rd of April.Took the day off work due to the time frame of '8AM - 6PM' slot.Phone never arrived, I contacted DPD who promised the phone would be delivered the ...
I am beyond disgusted.On Monday (FEB 13) I got a popup on my phone saying "SIM Failure". I though OK ill just contact Vodafone and get a new SIM. No biggie. Right? Oh God was I wrong. I asked the live chat agent and he recommended moving me to ESIM a...
Hello I recently upgraded my phone and Airtime Plan, and received a discount from the Airtime Plan with a trade-in from my old phone. The Airtime Plan is £22 a month but the discount with the trade-in is £25 a month, so I'm wondering how things will ...
Hello! I have an old pay monthly plan with Vodafone that I use with my own phone. I have just bought a Samsung galaxy phone (through Samsung) and a better monthly Vodafone plan. I want to keep my same phone number. The new phone arrived today, wi...
I purchased a fold z 3 from Vodafone (renewed contract) and one morning I opened it up to find a crack down the fold of the phone and black pigmentation down the fold as well, I took it into a Vodafone shop and took photos to prove there was no damag...
