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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Vodafone randomly disconnected my number

Last night I got a text saying  "Hello, we are currently working on your recent request and to complete this you will experience a temporary loss of service. Apologies for the inconvenience caused. Thanks, Vodafone." I hadn't made a request of any so...

MWO001 by • 2: Seeker
  • 1290 Views
  • 3 replies
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Early Upgrade

I have just started a sim only plan and was trying to find out weather I can upgrade early, I know you can after 3 months but I’m only a month in and already want a new phone? Or would I have to wait after the 3 month period.

kaiju8 by • 2: Seeker
  • 1045 Views
  • 1 replies
  • 0 thanks

Changing phone

Hello, I need to change my phone currently have an iPhone thinking of getting a Samsung for a change but keeping my old phone number do I have to tell Vodafone or can I just buy the phone and swap the sim. Thanks Maryam

Price rise cut off

I know the price rise is effective 1st April, but is there a cut off for new connections before that when it won’t apply to you or if you signed up on 29th Match it would still increase on 1st April?

acdeag by • 4: Newbie
  • 2634 Views
  • 5 replies
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My phone bill

Hi,  recently I've been having problems with my account. My phone bill has been charging me more than it should.During May I've been charged 3 times, the 11th May, the 4th of May and the 2nd of May. That's a total of £92 that's been taken out my acco...

Paying gambling bill with pay monthly

I want to gamble paying with my pay monthly bill, it is an option all my setting are correct but I keeps saying credit spend limit reached when I have this turned off, anyone know how I can have a play paying with my bill? 

Going in a constant loop - can’t speak to a human

I’ve had issues setting up my Apple Watch cellular connector on one number. Every team forwards me to another team.after hours and hours going in circles, I have to go deal with something in life and the chat times out meaning I have to start again a...

Failed credit check

So I just tried to upgrade my mobile phone contract as its due to end soon.But for some reason I failed the credit check which I don't understand as my credit is better than it was when I originally signed up for the contract.

Coehide by • 7: Helper
  • 1397 Views
  • 1 replies
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Resolved! Cape Verde Charges!!

Just landed in Cape Verde and before we got out of the airport, myself, wife and daughter have reached a cap I put on the accounts.  Almost £100 and we had only sent a few WhatsApp messages. So we are on Airplane mode with WiFi on, not ideal, but hel...

152bobby by • 4: Newbie
  • 6064 Views
  • 4 replies
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