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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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No service aboard

Hello , my phone always has no service when Im aboard . I have turned the data roaming on, and I have turn off the bat so I can make calls aboard, but still doesn’t work . I’ve been into Vodafone store for help but unfortunately there advice is to ca...

Resolved! Failed Credit Check - mobile

During a transfer of ownership of my mobile number from my husband's old company to my own personal name I needed to go through the credit check process. On Friday 8th I apparently failed this.This makes NO sense. I have re-checked my Equifax Score (...

Resolved! Sent phone for repair with DPD, no updates since

HiI arranged with the online chat to have my phone collected. DPD duly came yesterday and collected the package. However I can't track it any further with dpd (as I don't have a destination Post Code) and it isn't showing on track-a-repair ("Cannot f...

PaulZAR by • 2: Seeker
  • 2616 Views
  • 5 replies
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Resolved! New Contract / EVO Plan?

Hi there,  I want to check and see if I upgrade to one of the current plans (Unlimited Extrax +3 Benefits etc.) and select the device plan as being say 3 months - does that mean after three (3) months I can also leave Vodafone / cancel the plan - not...

recent order still showing as "order confirmed"

Hi so i made an order for a new device & watch on the 15th april i am an existing customer and just adding this to my current contract. upfront payment taken agreement signed , credit check passed i have rang many times and spoken on chat to be told ...

sam2018 by • 2: Seeker
  • 2721 Views
  • 6 replies
  • 0 thanks

Resolved! Intl call forwarding with Intl Saver 100

Hi All, I'm planning to go abroad (outside the UK) for an extended period of time and would like to be able to have all incoming calls and ideally also texts to my VF UK number automatically forwarded to a local number at my destination as intl roami...

dandreye by • 2: Seeker
  • 3434 Views
  • 7 replies
  • 0 thanks

Vodafone cut off my mobile number!

I'm not sure when to begin with this. I've been a vodafone customer for over 15 years but honestly I can say the company is going down hill fast! On Tuesday I rang up because my virtual landline number hasn't been ringing for about a week, going stra...

esim

Can we switch to an esim for the use of united states roaming from a sim card linked to a monthly pay Vodafone contract

Speedulo by • 3: Seeker
  • 1778 Views
  • 6 replies
  • 0 thanks

SecureNet incorrectly blocking website

It seems that SecureNet is incorrectly blocking my companies website from my PAYM phone for 'age restricted content'..... The company makes caravan accessories? Could someone please advise on how to get this removed from the blacklist please - www.pu...

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