A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Scam company, tie you into contract even after you cancel inside the cool off period. If you take a package deal of internet and sim contract you have to individually cancel both separately as they put you on 2 separate accounts not telling you this....
Hi I’m wondering if anybody has ever filledout the credit dispute form and had success? I bought an Apple Watch from Curry’s and added mobile data from my phone to my watch for £3.75 a month on a 30day rolling contract that can be cancelled anytime. ...
Hoping someone can help.My elderly father who has stage 4 kidney failure and desperately needs a working phone has had an 16 mth long nightmare with Vodafone after 15+ years of being with them and Vodafone just can't fix it.Upon renewing his contract...
My above Vodafone Broadband account closed on 06 Jul 2022. However, I checked my credit score and I can see the account is still active on Credit Reference Agencies. Please can you close the account on my credit file as final bill had been settled a...
How long does it take to recieve a returns bag , its been a week and still nothing.Can I not just take the phone back to a store for credit???
Hi I am trying to locate an old account to arrange payment. This account i six years old. I don’t have the number anymore and am using a different address. Can you help please
A few weeks back i used the trade in tool and was given a guaranteed trade in of £600 on my s21 ultra 5g. i waited until i wanted to upgrade used the tool again and now they are offering me £215. phone is still in the same condition as it was the 1st...
I’m switching my Vodafone SIM card to another provider (3 I believe). When I get the new SIM card I was planning on giving this one to my sister. Is it possible for me to transfer my number from this SIM over to the new SIM and my sisters current num...
Hello , my phone always has no service when Im aboard . I have turned the data roaming on, and I have turn off the bat so I can make calls aboard, but still doesn’t work . I’ve been into Vodafone store for help but unfortunately there advice is to ca...
During a transfer of ownership of my mobile number from my husband's old company to my own personal name I needed to go through the credit check process. On Friday 8th I apparently failed this.This makes NO sense. I have re-checked my Equifax Score (...
