A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
I have a pac code I’m trying to bring my number to voxi from a pay monthly account from Vodafone. That account was in my husbands name. I was told that I didn’t need the pac as Vodafone and Voxi are sister companies, so it will all be swift and easy....
I got an account with Vodafone because of an offer they had running. The worst decision I have ever made their Customer Services do not have a clue about how to fix a problem I have had for a few months. I do some admin on adult sites but can I acces...
I am currently on Tesco and i want to change from them to Vodafone. I have a PAC code for my current number, but according to the feller on the phone he said i need to tell Vodafone the number i'm changing over is from PAYG if i am going to a contrac...
Hi, my contract ended so I upgraded to a new monthly SIM plan and kept my phone. I incorrectly thought the phone was 5G enabled so got a 5G deal, but the phone isn't 5G enabled. I wanted to change my plan as still in cooling off period to a cheaper o...
Hi, I am in Goa. My UK number is not working, even when I switch to roaming. I cannot make any calls, even to 192. I need to be able to receive text messages for all my online codes. I am already getting bank charges as I cant verify any payments. On...
I have just checked my credit report and I can see a very old Vodafone default that I don’t recognise. I felt I’d settled all balances and left my contract appropriately. The balance shows as £28.19. Please can you look into this and remove off my cr...
Hello,I've been with Vodafone for over 20 years with the same phone number, and in that whole time I've never been able to receive SMS messages when roaming. Over this time I've had lots of different handsets and physical SIM cards - so the issue is ...
I left Vodafone in March 2023 after significant issues and loss of service. Transferred to another Network - porting my number with PAC code. But I keep getting billed and believe Vodafone still think I have an account with them. I have spoken wit...
Hey all! Title says it all really. I'm on a 4gb data with unlimited calls and texts SIM, which I pay £6.68. I went to pay it today, but it's says I paid it in the 11th of may, which I know I didn't because I didn't have any money till today. Can anyo...
I recently transferred ownership of my bill to myself as it was in my mums name due to me not being 18 at the time. I had access to the Vodafone app and I paid the bill but it just wasn’t in my name. Since doing this my bill has doubled. Does anyone ...
