Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Avoid vodafone

AVOID AVOID AVOIDWORST COMPANYDONT WASTE YOUR MONEY WITH THESE GUYSi placed an order in november 2022. the order was outof stock was told 3-4 weeks wait. and am still waitingi phoned up customer service today (03/1/23)spoke to angent and was told tha...

Switch account holder

Hi there, so my internet my ‘partner’ got out in his name for our house and sue to breakdown this will still be his but  he won’t be living hear. is it possible for the account to be changed over into my name and my bank? Regardless of charge. I need...

Resolved! Transfer in to Voda and change number ownership

I have an account on O2 my son uses. He’s going to start his own contract and he wants to join Voda I want to : A) Transfer the number from the O2 account in my name to the new contract he’ll set up on VodaB) close the O2 account My worry is because ...

Debt agency number

I am absolutely at my wit’s end with Vodafone’s “thank you please” offshore customer “support”. My account has been cancelled and there’s an outstanding debt which has been passed to an agnostic, Freds Live and they gave me a number. However that com...

Knighton by 4: Newbie
  • 4945 Views
  • 14 replies
  • 0 thanks

What happens if Trade In is declined after sending it?

I’m considering trading in my current phone for money toward my airtime plan on a new phone. I’ve answered the questions truthfully but what happens if I send it in and they decline to accept it anyway? Am I still bound by whatever plan I chose but p...

Why can’t I update payment details?

I’ve switched banks and therefore have a new bank account and card. I’ve switch all my other direct debits over and my Vodafone bill is the last one left. I thought it would be a simple matter to resolve but no. I’ve been trying for a week now both i...

kaijb by 2: Seeker
  • 3145 Views
  • 3 replies
  • 0 thanks

Switching

I have my SIM card. Can I switch to Vodafone earlier than the previously agreed date

leemayor by 2: Seeker
  • 733 Views
  • 1 replies
  • 0 thanks

Very high data usage entry on bill

Hi,I have a very very high data usage entry (770MB - high for me!) for 17 Dec on my itemised bill. It stands out a mile from my standard daily average (less than 5MB a day). Struggling to think what it may be for? I don’t download films or music, jus...

OneNumber??

Hi - New to the forums. I am interested  in vodafone onenumber.It could be a useful way for me to make and receive phone calls ( hands free) using my echo auto. However, although I have vodafone broadband, I do not have any mobile plans with Vodafone...

voltron by 2: Seeker
  • 5763 Views
  • 6 replies
  • 0 thanks