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sim cancellation

TelSilva
2: Seeker
2: Seeker

I have 3 sims no longer used, all out of contract. Can I cancel these online?

4 REPLIES 4

AnnS
17: Community Champion
17: Community Champion

See this link @TelSilva Cancel Account .  Follow the guide and cancel by signing in My Vodafone. The other alternatives are to submit a PAC or STAC to an alternative provider.

Thank you for the prompt reply. Sorry, I didn't make myself clear. I have 4 sims active and only want to cancel 3 so keeping my account open.

AnnS
17: Community Champion
17: Community Champion

It should be possible to cancel individual numbers through My Vodafone @TelSilva .

 

The other alternatives are to request a PAC or STAC through My Vodafone for the numbers you wish to cancel, this is going to mean porting out to cancel or submitting the STAC to any other network, the benefit of cancelling this way is it ends the numbers immediately and being out of contract you don't pay the 30 days notice.

 

If you are unable to do this it's going to mean contacting Customer Services.

Thank you so much, very helpful.