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27-09-2019 09:43 AM
I lost my phone on 3 network and had it blocked. Then I found it and 3 unblocked it. Now its saying no vice allowes and wont connect to any provider only Vodafone. Can someone help please.
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27-09-2019 09:47 AM - edited 27-09-2019 10:01 AM
Hi @MattCann
You are going to need to go back to your network 3, about this and ask them to investigate, 3 would have IMEI blocked the phone against your 3 SIM and would have been responsible for removing the blacklisting.
If you had an account with Vodafone to verify and Vodafone had IMEI blocked the phone, Vodafone would then be in a position to help.
27-09-2019 09:47 AM - edited 27-09-2019 10:01 AM
Hi @MattCann
You are going to need to go back to your network 3, about this and ask them to investigate, 3 would have IMEI blocked the phone against your 3 SIM and would have been responsible for removing the blacklisting.
If you had an account with Vodafone to verify and Vodafone had IMEI blocked the phone, Vodafone would then be in a position to help.