Hello @Fleischer-Mends
Have you tried another sim in the device as it may already be unlocked.
A NuC is obtained by filling out the Vodafone unlock-code-request form.
Some similar threads that may help you.
Unlocking-a-mobile-WiFi-device and Unable-to-unlock-K5160-USB-dongle.
If needed the Vodafone Social Media Teams might be able to help you further via Facebook messenger or Twitter DM > Contact-us.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
