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Vodafone Sure Signal

Another Sure Signal that has stopped working

Highlighted
2: Seeker

----------------------------------------------TEMPLATE--------------------------------------------

 

The issue you’re experiencing:

 Sure Signal v3 stopped working

What light sequence you're seeing:

Solid red, flashing first white light
Your speed test results from 
Ping: 29ms, Download: 6.22 Mbps, Upload: 0.3 Mbps
Your external IP address from 

 86.170.160.149

Your Sure Signal serial number:

 42152237790

The results of a traceroute.

tracert 212.183.133.177

Tracing route to 212.183.133.177 over a maximum of 30 hops

1 92 ms 99 ms 99 ms api.home [192.168.1.254]
2 17 ms 17 ms 16 ms 217.47.108.186
3 16 ms 16 ms 16 ms 217.47.109.193
4 17 ms 17 ms 17 ms 213.1.69.198
5 17 ms 17 ms 16 ms 213.120.162.69
6 18 ms 17 ms 17 ms 31.55.165.109
7 16 ms 16 ms 16 ms 109.159.250.190
8 25 ms 23 ms 24 ms 109.159.250.249
9 23 ms 23 ms 24 ms peer6-te0-9-0-10.telehouse.ukcore.bt.net [213.121.193.146]
10 22 ms 22 ms 24 ms t2c3-et-7-3-0-0.uk-lon1.eu.bt.net [166.49.211.230]
11 23 ms 23 ms 24 ms 166-49-211-254.eu.bt.net [166.49.211.254]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Let me know if you need anything more 

 

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1 REPLY
Moderator

@GrantSelect Thanks for completing the template for us.

 

For the Sure Signal to connect, it requires a minimum upload speed of 1Mbps. For further assistance, please speak with your Internet Service Provider (ISP).

 

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