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28-06-2012 12:39 PM
I just wanted to clarify what the correct stance on APN settings are and whether what I have assumed is correct.
When I first started up the phone, I installed the Vodafone App as asked when going through the installation procedure and this set-up the Contract APN settings for me automatically. It does give you a choice of Contract or PAYG.
The APN Settings (Settings -> More settings -> Mobile Networks -> Access Point Names) are;
Name: Contract WAP
APN: wap.vodafone.co.uk
Proxy: Not set
Port: Not set
Username: wap
Password: wap (presumption)
Server: Not set
MMSC: http://mms.vodafone.co.uk/servlets/mms
MMS proxy: 212.183.137.012
MMS Port: 8799
MCC: 234
MNC: 15
Authentication type: PAP
APN type: default,mms,supl,dun
APN protocol: IPv4 (unchangeable)
Enable/disable APN: APN enabled
Bearer: Unspecified
I never set-up another APN for Data connectivity and everything worked as expected. That is until I got into work the next day (after initial set-up), my signal was good as always but I was not getting much in the way of Data access like I was used to. I checked the Network forum and nothing was raised there, so then thought to check my APN settings (above).
From memory and previous experience with APNs - I have used Data connectivity with Vodafone going back quite a few years - I remembered about another APN that is recommended to use for Internet usage.
You can see the settings from this Support page (or go via Samsung Galaxy SIII Support Page -> Basics Tab -> Browse the web on my phone section -> "Setup your phone for internet" question for the nice graphic version!)
These settings are as follows;
Name: Vodafone internet
APN: internet
Proxy: Not set
Port: Not set
Username: web
Password: web
Server: Not set
MMSC: Not set
MMS proxy: Not set
MMS Port: Not set
MCC: 234
MNC: 15
Authentication type: None
APN type: default
APN protocol: IPv4 (unchangeable)
Enable/disable APN: APN enabled
Bearer: Unspecified
Now using selecting this APN (using the right-hand green option) did seem to offer a better internet connection here at work.
Now my questions for you all. :smileywink:
1) Will the Vodafone App be able to pull-down my Account Settings, Remaining minutes, Data Usage etc... using the 2nd APN when it is selected? I have some niggling feeling that it needs to use Contract WAP, but that could be just me!
2) By my reckoning, the APN Type parameter is quite important and since they both contain default wouldn't this mean that only the actively selected APN be used for all types of Data usage/retrieval?
Basically I am wondering if we should have both APN's set-up and for the 'Contract WAP' to remove the default keyword from APN type so that Vodafone App (if it needs this APN), MMS messaging and anything else that requires it will work with this, and for everything else the Internet APN will be used i.e. for Internet traffic?
3) Which APN is considered better than the other, if we are to only use the one?
4) Is the data monitored differently between the 2 APNs or total for all data connectivity, if indeed the Samsung Galaxy S3 will switch between the 2 if they are individually configured correctly?
I am sure there are other questions, but for now this should be enough to get some clarity/opinions from others on what should be the de facto set-up for us who are on a vodafone contract. Apologies to those PAYG customers, though I am sure there may be some benefit to the knowledge gleamed from here also.
25-10-2016 03:04 PM
25-10-2016 03:52 PM
Unable to as using a very old nokia, this handset is not able to connect to the internet..
27-10-2016 11:31 AM
Thanks for letting us know, @TheRealMattB.
Please try talking with our Live Chat Team about this. Let us know how you get on.
Sarah
27-10-2016 09:16 PM
Id rather not go to web chat to be honest, is there any other way i can get this resolved... or at least some understanding of the issue..?
29-10-2016 02:05 PM
The alternative to talking with our Live Chat Team would be to give us a call on 191. Otherwise, if you pop into your local store they'd be able to have a look and if need be call us from store.
Thanks,
Sarah
31-10-2016 08:11 AM
i was advised to come here by customer services on 191.... have been to both my local stores and no joy... any idea as where to go next??
01-11-2016 12:10 PM
You mentioned above that you didn't want to speak with Live Chat however please speak with them through this link and they will be able to check your settings and help you further.
Louise