Acer (aspire One) - Vodafone Dongle Problem Installing?

[jemma1975]

Hi I have purchased an Acer (Aspire One) which runs on Linus/Linux and was advised to purcahse a Vodafone dongle as I am looking for on the road internet..

I have been advised that it is possible to run the two BUT I am having real problems getting the two to even recognise each other.

I have been advised to come to this forum via Vodafone customer services..

Please help as I have take both products back soon and this is my last hope..

Thank you in advance

[hitchman]

Hi,

I've just bought an Acer Aspire One and am having similar problems.

I've managed to install the driver and it runs fine. I had to install it from root/sudo and there was an error appearing until I did a live update of the Aspire o/s. Also, after installing it is important to do a reboot!

But everything now appears to be working except it will not connect.

Unfortunately, the error message is coming up semi-obscured (off the edge of the page) but it's along the lines of...

"Disconnected from the Internet - The mobile internet card driver for Linux has given up after 3 attempts. This might be caused by a problem in the configuration or just the fact that there is no carrier"

It works fine from my other (Windows) laptop. I've checked the profile and it has lots of settings like username/password, authentication mode, APN host etc. but I've no idea what settings to use. On my laptop it does not ask for any of these.

Any ideas anyone?

Phil Hitchman.

PS. Linux handles wildcards in virtually everything so you can shorten the above setup commands to things like "vodaf*" rather than that awful long filename - this makes life a little simpler 🙂

[woogal]

It works fine from my other (Windows) laptop. I've checked the profile and it has lots of settings like username/password, authentication mode, APN host etc. but I've no idea what settings to use. On my laptop it does not ask for any of these.

username=web, password=web, authentication mode=default, apn host=internet, leave static dns unticked

PS. Linux handles wildcards in virtually everything so you can shorten the above setup commands to things like "vodaf*" rather than that awful long filename - this makes life a little simpler 🙂

I usually prefer to use tab completion myself (type vodaf then hit tab and it will auto complete if possible), just in case there's multiple matching files and I end up making a complete mess of things

[pjhartt]

I have a different type of problem. I have followed all instructions above and stated the vodafone-mobile-connect-card-driver-for-linux and get an error Device setup not completed ...........could not open port permission denied '/dev/ttyUSB0'

I then cd to dev then did sudo chmod 777 ttyUSB0

Then I got device setup not completed .........cannot connect to selected device Huawei E172 this I closed and got a device selection window known device Huawei E172 this I clicked OK. I then got two Vodafone red symbols in the task bar and the vodafone flash picture just says initial setup and this stops there. If I click one of the symbols in the task bar another window opens. Under tools I select new profile and then nothing else happens (when I have done this in Ubuntu I am able to create a profile and add username, password and APN host).

At the same time as I plugged the device in, it opened up as a file folder as a CD drive VMCLite V3.2.2.182

It may be that as it sees it as a CD it cannot use it as a modem

Regards
Peter

[hitchman]

I've got mine going! 🙂

In the end I used username/password "web", Authentication mode "default", APN Host "Internet". It then connected but gave me errors when using auto DNS so I ticked static and set the DNS to a couple of open gateways - 208.67.222.222 & 208.67.220.220 and bingo!

Thanks to everyone that has contributed. I did try to phone Vodafone initially but was told that the device is unsupported on Linux. Well they should now be able to take notes from this forum and start supporting it because all the answers are all in here 🙂

To summarise:

Download the driver onto a stick to Downloads area.

Run terminal from downloads area.

Chmod the setup file to give execute permissions (755)

Run the setup in terminal from root ('su root' then enter the admin password) or sudo.

When asked who needs permiission tell it "users"

Reboot! (essential!)

Possibly upgrade the o/s

Run the vodaphone_mobile_connect... command file from root/sudo

Use web/web as username/password and APN host "Internet" - default everything else

If DNS fails look for a couple of open gateways and enter those.

Surf!

[pjhartt]

Although a long winded way to get VMC to work using the terminal, IT DOES WORK.

I set Username = username, Password = password, APN host = internet this worked fine in previous setups on Ubuntu and Mint and worked OK here as well. I am in UK.

Many thanks
Peter

[jemma1975]

I have now connected my acer to my home internet to enable me to download the mentioned file, which I have done, however I'm not sure what to do now???
Please help, getting stressed.
Thanks

[woogal]

If you've downloaded it directly to your One with firefox then it will end up in your Downloads folder, so now you just need to follow the instructions I posted on Sep 2 2008, 05:22 PM (starting at number 3 because you've already done 1 and 2).

[Retired-MatC]

Hi jemma1975,

I can see why you might be getting stressed by now, I'm sure I certainly would be by this point!

Have you managed to try the advice given by woogal yet (as posted above)? I'm sure this will help you to find the file you're after.

Let us know how it goes

MatC
eForum Team

[Oratiek]

Thank you very much hitchman! I followed your steps and it works like a charm.

One question though, it seems that the usb modem (for me at least) doesn't get recognised unless I boot the Aspire-One with it plugged in. Sometimes when I plug it in the autoplay fires up and I get a window showing the contents of the autorun folder but even then the modem doesn't get recognised by the connect program.

Is there a terminal command that I can enter that would perform something along the lines of search for new hardware?

[pjhartt]

Thank you very much hitchman! I followed your steps and it works like a charm.

One question though, it seems that the usb modem (for me at least) doesn't get recognised unless I boot the Aspire-One with it plugged in. Sometimes when I plug it in the autoplay fires up and I get a window showing the contents of the autorun folder but even then the modem doesn't get recognised by the connect program.

Is there a terminal command that I can enter that would perform something along the lines of search for new hardware?

I found the same problem, the modem shows up as a CD drive.

I did not get an answer as to how to stop this happening.

Peter