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Acer (aspire One) - Vodafone Dongle Problem Installing?

jemma1975
Not applicable
Hi I have purchased an Acer (Aspire One) which runs on Linus/Linux and was advised to purcahse a Vodafone dongle as I am looking for on the road internet..

I have been advised that it is possible to run the two BUT I am having real problems getting the two to even recognise each other.

I have been advised to come to this forum via Vodafone customer services..

Please help as I have take both products back soon and this is my last hope..

Thank you in advance
48 REPLIES 48

woogal
4: Newbie
I find it's the opposite way for me. Plugging in after the One has booted works without problem, but if I start with the dongle plugged in it sometimes hangs on the boot screen (something to do with the NetworkManager update in the last live update checking for 3g modems and getting stuck in a loop).

Retired-Wayne
Moderator (Retired)
Moderator (Retired)
I found the same problem, the modem shows up as a CD drive.

I did not get an answer as to how to stop this happening.

Peter



Hi Peter

Do you have the software installed?

If not, you could double click on the CD Icon and click on one of the installation files (Usually 'Setup') and it should run through the installation for you.

Let us know how you get on with this. :)

Wayne

eForum Team

Oratiek
4: Newbie
I found the same problem, the modem shows up as a CD drive.


Mine still does that but the modem still works, but ONLY if I had it plugged in a the time of booting the Aspire One.

For you, that means it doesn't matter if it opens up file manager showing the contents of the modem driver folder. It does NOT mean the modem won't work. Try loading the vodafone connect program as described by hitchman with the sudo command in terminal. If that warns you no modem is detected (or some other similar error) then do what I did and (re)boot with it plugged in.

Gavlor
Not applicable
Hi,

I have read through this post and am experiencing a similar problem on my father-in-laws Acer One A110AB netbook. I followed the advice given by woogal and at the point whereby I ran the command that prompted me to add username in the terminal screen I added 'web' as per instructions (unless I am reading them wrong) and was told it was not valid (I can't recall the exact words as father-in-law has the machine). However I pressed on and continued with the other instructions.

We then ran into futher problems such as:

"Device setup not completed. Your device Hwawei E870 is not properly registered with the kernal." - the modem is Hwawei E220 so not sure why it thinks its E870!

"Vodaphone Mobile connect card driver for linux needs at least two serial ports to communicate with your Hwawei E870" - again not sure why it thinks E870 is being used when it is clearly a E220.

Now I have never used Linux before so was at the mercy of the people in the know (i.e. on this forum) as to how to configure a Linux machine to use the Hwawei E220 mobile modem so the step-by-step instructions were very handy, though obviously cannot cover every possible problem the user may run into.

I'm able to successfully connect to home broadband, hence how I was able to download the drivers etc but just can't manage to connect the Hwawei modem to the machine.

Is anybody able to assist me? Any help would be really really appreciated.

Gavlor

Retired-Jon_V
Moderator (Retired)
Moderator (Retired)
Hi Gavlor and others,

I'd really like to help with this, but the Linux software is still a beta product, meaning it is unfinished and only to be used for test purposes. As such, I can't offer a solution for your problem, because chances are, there isn't one yet :(

What I would recommend, however, is that you post your errors over on the BetaVine forums, as this is what the developers of this software use and read, so that will be the best place for you to find a solution to your particular problem.

You'll find their forums here :)

Jon

eForum Team

woogal
4: Newbie
at the point whereby I ran the command that prompted me to add username in the terminal screen I added 'web' as per instructions (unless I am reading them wrong) and was told it was not valid (I can't recall the exact words as father-in-law has the machine).

You're reading them wrong, but it's my fault because I wrote them slightly wrong (sorry!). They were mostly written from memory so I missed out a step where it asks for users that have permission to use the software. At this point you should type user. The web username is used later once the software is running.

If it still doesn't work try opening a terminal again and type in
rm -R -f .vmc2
That will delete the folder with the mobile connect config files, then try doing the installation again.

newby
Not applicable
Almost there but I get this message in the terminal window.


# vodafone-mobile-connect-card-driver-for-linux
Removing stale pidfile /tmp/vmc.pid
libnotify-Message: Unable to get session bus: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.

** (twistd:17232): CRITICAL **: dbus_g_proxy_connect_signal: assertion `DBUS_IS_G_PROXY (proxy)' failed

** (twistd:17232): CRITICAL **: dbus_g_proxy_connect_signal: assertion `DBUS_IS_G_PROXY (proxy)' failed

** (twistd:17232): CRITICAL **: dbus_g_proxy_call: assertion `DBUS_IS_G_PROXY (proxy)' failed

Any ideas?? :unsure:

woogal
4: Newbie
You'll be better off asking on betavine about that one.

Oratiek
4: Newbie
"Vodaphone Mobile connect card driver for linux needs at least two serial ports to communicate with your Hwawei E870" - again not sure why it thinks E870 is being used when it is clearly a E220.


This is the error message that comes up for me when I plug the modem in AFTER booting the Aspire One.

The only solution that works for me at the moment is to leave the modem plugged in and simply reboot. Once everything is loaded, fire up the Vodafone software and then you should be able to see the main window and connect. Ignore the fact that error message originally said E870, it happened on mine as well despite having an E660a (the one with the microsd card slot).

Neil_Brown
14: Advanced member
14: Advanced member
We then ran into futher problems such as:

"Device setup not completed. Your device Hwawei E870 is not properly registered with the kernal." - the modem is Hwawei E220 so not sure why it thinks its E870!

"Vodaphone Mobile connect card driver for linux needs at least two serial ports to communicate with your Hwawei E870" - again not sure why it thinks E870 is being used when it is clearly a E220.


This is a known problem- off the top of my head, I cannot remember whether it is because the modem identifies itself incorrectly, or whether the software detects it incorrectly, but, generally, if you insert the modem before booting the machine, it should be fine.

There is a problem with the E870, in that the memory card slot requires extra serial ports, as the error says; this should hopefully be fixed in a future version of the software.
Neil