Billing dates

[Paigeredding]

Hi,
I've paid one monthly payment on my new phone on the 29/3.
on the online app it's not telling me a date when it should come out this month,
But says it's due to come out of the 21/5, when signing up to my contract I was told the pay date would always remain as the 29th of each month.
Please can you let me know when I should pay this month and also give me a set bill date.

[BandOfBrothers]

Hi

I would suggest using Live Chat or phone vodaphone customer services using the 'Contact Us 'tab at the foot of the forum.

Perhaps one of the Admin will Private Message you to help too.

A new contract and billing dates can be a little confusing and it's a wise move your undertaking to establish this info so you can ensure enough funds are in your account to meet the direct debit.

😎

[Amanda]

Hi @Paigeredding

Welcome to the eForum. 

As @BandOfBrothers has mentioned, our Live help team or 191 customer care can help with this. 

You can also see more info on our help page for your first bill. 

Thanks, 

Amanda