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Can't open Facebook app since it updated itself two days ago

Mcpeters
3: Seeker
3: Seeker
Can't open Facebook I've installed and restalled
19 REPLIES 19

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

This is a recent announcement. 

 

 

http://forum.vodafone.co.uk/t5/Vodafone-Announcements/Facebook-and-Facebook-Messenger-app/m-p/250768...

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

Mcpeters
3: Seeker
3: Seeker
Went onto link its letting me download Facebook but when I open it saying its not comparable with my phone

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

Interim option is to navigate to Facebook via your Url box and then if possible on your phone save it to your phones Homescreen as a link. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

kids
Community Champion (Retired)
Community Champion (Retired)

@Mcpeters Until Facebook get their finger out and send out an  update to resolve the current problem you can use your browser to use Facebook through this link https://www.facebook.com

and save it as a Bookmark / Favourite until the app is working again.

kids
Community Champion (Retired)
Community Champion (Retired)

What browser are you using?

Mcpeters
3: Seeker
3: Seeker
Tried that still won't work

BandOfBrothers
17: Community Champion
17: Community Champion

It should be just the app that's affected. 

 

Can you try clearing your caches and cookies. 

 

And or try another browser. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

Mcpeters
3: Seeker
3: Seeker
I've tried google and chrome

BandOfBrothers
17: Community Champion
17: Community Champion

What are you seeing when you navigate to Facebook ?

 

Have you cleared yiur caches and cookies. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.