Can't unregister my Sure signal

[o0autumn0o]

Hello,

I've not had an account for over a year and a half, but i wanted to pass the sure signal on to a customer who has been with you for years. Please can you unregister this box 21196896977 thank you

[shedcade]

Heeeeelp, i have a Sure Signal i need to deregister please, can you help? Thanks

[drey_p]

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@shedcade wrote:

Heeeeelp, i have a Sure Signal i need to deregister please, can you help? Thanks

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You will need to deregister the device from your My Vodafone account online.

You are the original owner of the device aren't you? 

[NeilMorris]

I've not had an account for over a year and a half, but i wanted to pass the sure signal on to a customer who has been with you for years. Please can you unregister this box 40113172015. Many thanks.

Neil Morris

(Mobile number removed for security)

[drey_p]

Please edit your post and remove your mobile phone number immediately. This is a public forum that anyone can access which means that anyone can access your details. 

One of the eForum Team will be along in about 24 - 48 hours or so to arrange getting in touch. In the meantime, please be patient and do not post any further personal info.

[Phil]

Hi NeilMorris, 

We can help with this. Please get in touch with us here.

Thanks, 

Phil

[Cmg2496]

I need to deregister my sure signal, but my vodafone account has been closed,

can you please help me do this,

Thanks,

[Retired-Laura]

Hi Cmg2496,

So my team can help, get in touch with us here.

Cheers,

Laura

[JamesKuo]

Can I also please to get support on how to de-register the Sure Signal?

I am no longer with Vodafone and unable to carry this process thourgh MyVodafone access.

Thank You

[Retired-Matt_B]

Hi @JamesKuo,

So that we can look into this further, take a look here for how to get in touch.

We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact us page.

Thanks,

Matt B

[osurdato]

I've not had an account for more than 3 years , but i wanted to pass the sure signal on to a customer .
Please can you unregister the box?. Many thanks.