@zepplin wrote:
Can vodafone please contact me about early upgrade offers, called but the deal I was offered was poor, is their no longer customer loyalty after being with you for over 10 years?
To be blunt, no there isn't and all networks are now the same - you won't automatically get a special upgrade offer merely by virtue of being a long-term customer. There's no money in it. Having said this, you may find you get a slightly improved offer if you request a PAC code - in that event you'll get a call from the "Retentions" team, although I'd advise you to be extremely wary of what they say.
Really, unless you are reliant on a particular network (i.e. they are the only one with a decent signal where you live or work) you'd do better to shop around and look at the offers available for joining other networks. the best deals nowadays tend to be offered to new customers. It's the same as work really , where if you want to markedly improve your salary it's far easier to do so by changing employers than by seeking a rise from your current employer.
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