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Solution

How do I find out how my pay as you go credit has been spent?

foulpipe
1: Seeker

‎18-01-2018 07:00 AM

My pay as you go credit seems to disappear incredibly quickly despite being used only for texts and emergencies.  How can I find out how it is being used?

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1 REPLY 1

AnnS
17: Community Champion
17: Community Champion

‎18-01-2018 07:55 AM - edited ‎18-01-2018 08:02 AM

Hi @foulpipe

 

You need to look at your online account and the My Vodafone Application on your phone, depending on the PAYG tariff you are on, this should give an indication of where the credit is being used.  

 

If you need further clarification, live chat at excellent answering PAYG questions, this will also enable you to download a transcript of the chat to keep for your records.

 

Please see this article on PAYG tariffs written by a very knowledgeable member @Annie_N, who unfortunately has now left the forum.

 

PAYG vs PAYG1 vs Big Value Bundles