Keep old number, new sim deal

[Rufus1986]

I got a new SIM only deal with Vodafone due to no better upgrade deals. I terminated my contract 1 month early so I could keep my old number. This should have been a straight forward process. I got the SIM on 21st July. I asked for SIM swap the next day. I am still waiting for my number to be transferred. My old contract has been cancelled as have lost the signal and unable to contact the number. It's been 2 days now where I am number less and am still being charged for using both contracts. I am close to leaving Vodafone as this has caused me endless stress and money costs.

[Alex]

@Rufus1986 So we're able to check on this for you from our end, please contact us using the information in the private message I've sent - we'll do our best to help you out. :smileyhappy: