Only getting a 2G signal on my dongle

[alibb]

For last couple of days only getting a 2G signal on my laptop dongal and no longer getting the normal 3G, why has it happened, any help grateful thanks

[Tash]

Hi @alibb, please ensure that you have the latest software installed.

If you continue to experience issues when updating this, please take a look at our network troubleshooting guide to check if there are any coverage issues in your area.