Problems with replacement sure signal box not working

[ccaasjf]

Sure Signal device serial 42164480148

Ip address reserved with DHCP to 192.168.0.8, it is connected with the connection light slowly flashing. 

Virgin Superhub 2 with the following ports open:

VDSS_53 53TCP&UDP192.168.0.8

VDSS_67 67UDP192.168.0.8

VDSS_68 68UDP192.168.0.8

VDSS_8 8TCP&UDP192.168.0.8

VDSS_5050TCP&UDP192.168.0.8

VDSS_33434 33434..33445UDP192.168.0.8

VDSS_123 123TCP&UDP192.168.0.8

VDSS_500 500TCP&UDP192.168.0.8

VDSS_4500 4500TCP&UDP192.168.0.8

VDS_1723 1723UDP192.168.0.8

[lesley660]

Hi Will, Its working now - so just a seven week wait. I believe the first one was one of the problem ones mentioned in other posts. Not sure why the people I spoke to at Vodafone weren't aware of this as it could have been resolved much quicker.

[gsmsecure]

It's a long shot Tag but have you recently changed from ADSL to Fibre or the modem router received an update over the Internet?

If you double checked ports then there is a good chance its MTU setting on the router.

Can you confirm within your modem WAN settings to see if it's lower than 1500. If so, this is likely to be a possible cause.

[Tag1956]

?

[Rahim]

@Tag1956 I'm unable to see your traceroute results. 

Please can you confirm your current light sequence along with your Sure Signal serial number.