Sky MER and SS

[johndoe1]

Recently took out an iPhone SIM only tariff with VF and at the same time ordered a SS box as I knew there was no VF 3G at home (only get Edge)

I should have read these forums before ordering really as my ISP is Sky and my D-LINK Sky router was changed over to MER the other week, which apparently wont work with the SS box?

Are VF working on this issue, considering Sky are in the process of changing over all their Broadband users from PPPoA to MER?

[NGROCOCK]

 have plugged my v2 VSS into another non sky broadband connection, and guess what it works fine....

So this has ruled out any issues with the box, and points to an issue with users with Sky Broadband like every post in this thread.

Is it possible whoever has made the necessary changes on the sky network has just made a accidental mistake, and it is not quite right (as we are all human) and this configuration needs to be reviewed with meticulous detail and checked for mistakes.

As there is obvously something wrong !  that no amount of re-syncs and resets will fix.  The problem lies with Vodfafone and as such they should assign high proiorty to this and more resource to resolve, as at present this seems to be a low priorty and being dismissed as a problem local to the users.

Thanks

Nigel.

[Retired-Lee]

Hello everyone,

Many thanks for your posts regarding the IP ranges.

I now have a contact that is looking at individual IP addresses rather than the entire ranges.

I can't add anything further at this point but will continue to chase for a resolution.

In the meantime, for any new contributors, or existing ones who haven't already, please could you confirm for me your external IP addresses and Sure Signal serial numbers?

Cheers,

Lee

eForum Team

[gazza33]

Hi Lee,

I can re-confirm the following:

My Sure Signal Serial Number is 21231092871, Version 1

My IP address is 2.223.11.62

Garry

[drooboy72]

hmm, my light has stopped flashing, maybe good news!!!!

[gazza33]

Hi Lee,

Great news my Sure Signal is working again, thank you

Out of interest was it the individual IP white listing that fixed it ?

or have Vodafone been able to include the wider range of 2.### IPs in their whitelist ?

Regards Garry

[Retired-Lee]

Hi gazza33,

Fantastic news!!!

I'm afraid I've had no feedback yet so I'm unable to comment as to the fix.

I'm on a conference call right now so will hopefully have more information for you shortly.

Cheers,

Lee

eForum Team

[drooboy72]

mine is now working woohoo

[Retired-Lee]

Hi there drooboy72,

Thanks for the confirmation; I'm really pleased!

Are there any more members who would like to confirm whether their Sure Signals are now working on the MER protocol?

Cheers guys,

Lee

eForum Team

[wmadders]

Hi Lee

Mine is now working. It must've come on sometime this afternoon.

Thanks for your help

Cheers

wmadders

[gazza33]

Hi Lee,

Not sure what is going on, as my recently working VSS has now stopped working again

Although I do have the second light flashing (which I hadn't had for two weeks until it went solid earlier today, but now only flashing), as well as the first light that I always had on !

VSS 1

I havn't touched anything.

Garry