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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73858 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229882 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203971 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! upgrade options

Hi all, I am on a sim only plan with vodafone, will be upgrading at the end of the month. Can anyone confirm whether they still give you discounts/deals for upgrading like they used to. the cust service rep I spoke to last week was quoting me options...

SureSignal V3 - No 3G Signal - Power solid, first two lights solid

No change in circumstances unit just stopped working.I have reset multiple times, no joy!serial Number *40134949730 Your IP Address is 87.127.122.101 2.5mb down0.5 up Line quality BPing 49ms jitter 36msC:\Users\df>pathping 212.183.133.177Tracing rout...

Sure Signal V2 Resync Request

Hi can you please Resync the following sure signal:Serial: 40121448860All I have is a solid power light and flashing second light. Had to reset the box as people said I sounded like I was under water. Soft and hard resets have been done and router ha...

Roheel by 2: Seeker
  • 12171 Views
  • 1 replies
  • 0 thanks

Sure Signal v1 not connecting to iPhone 5S

I have recently upgraded to the 5s and my Sure Signal no longer seems to work.  I have had the device resynced for the new SIM and reset it and followed the other troubleshooting steps but it it still not working.  The 3rd light on the VSS never ligh...

andygg by 3: Seeker
  • 14197 Views
  • 11 replies
  • 0 thanks

Sure Signal v1 stopped working...

Hi, my sure signal is showing the correct sequence of lights but no mobile signal whatsoever,BT Infinity with home hub 5 - added all the necessary to the firewall and sire signal has been working ok, but last couple of days have lights 1, 2 & 4 on bu...

HTC One X help.

Dear Forum, I've had my HTC One X now for 2 years and i cant upgrade it til next year. As i've already said i've had the phone for 2 years now, the battery life is poor, i have to charge it twice a day, and also the backlight isn't working meaning in...

df3805 by 2: Seeker
  • 35464 Views
  • 2 replies
  • 0 thanks

Resolved! BBC Iplayer

Vodaphone Smart 4 Turbo error on iplayer both apps loaded "cannot play content try again" etc , also will not stream from BBC but will download to play later from iplayer. (Android 4.2.2)Bought the phone 3 Oct 2014 downloaded sky news it added more f...

Please Mr Vodaphone Person, Can you ...

In the option MY VODAFONE / YOUR DEVICE .. add the Samsung Galaxy Mega GT-i9205 to the selection please so I can select that as my device ???  Many thanks .. :smileywink:

Resolved! 4G Settings

Hi, Under Mobile Data settings there's an area that says 'LTE Setup' what do I enter there? And by the way just to clear things up is it:APN: internetUser: webPass: web Currently in my internet settings it says user/pass as wap?

Resolved! S5: Unable to connect to proxy server

For the last week or so, I have been unable to connect to the internet on my phone when using WIFI. All i get is an error message saying unable to connect to proxy server. I cant find any proxy server settings anywhere. I dont think i have changed an...

flubster by 4: Newbie
  • 26706 Views
  • 3 replies
  • 0 thanks
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