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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I have just upgraded to (1) fibre optic and (2) as a result had to buy a new router. The router is Draytek Vigor2860n-plus. I have a Draytek 2710 before and that worked straight out of the box with Sure Signal. Sure signal serial number is 2119703304...
I purchased a new phone earlier in the year and after a few months I found the battey would not last half a day. I am having to put it on charge 2 or 3 times a day and considering I'm at work 8 of those hours and hardly use the phone, it is evident s...
Hi there I have recently re-prgrammed via the Vodafone Sure Signal control panel a Sure Signal V2. The device was previously in a different office (geographically) and now in my office. I changed the Postcode and added the current users to the autho...
My HTC One Mini has developed some hairline cracks in the white plastic of the housing which I hadn't noticed as the handset is kept in a case. The cracks are on the bottom near the micro usb, on the side and along the white strip above the beats log...
Hello, i recently ordered a 5S from Mobile Phones Direct on vodafone, and I have yet to receive confirmation that my order has been sent or anything, I haven't received any emails from them. I've emailed them multiple times and haven't received anyth...
My suresignal 3 (serial 42141606022) is working OK in that the lights are on as expected and it appears to get picked up by my phone when I make or receive calls. Speech quality for me is OK but the person at the other end of the line tells me the qu...
Hi there I have recently bought a phone ( An htc one mini 2 ) and I can t seem to be able to connect it to a network operator. They've told me to wait 24 hours because it may take longer, I did, and yet no changes at all . "Your sim can't connect to...
Hey A few months ago I bought a Microsoft Surface RT. Belatedly I discovered after much investigation and discussion with Microsoft tech guys only one model of mobile broadband is confirmed to work on my computer. The K4305/ K4305-z produced only b...
I am currently in the US. My wifi won't connect if there is no password required. Fine if password is needed. It is a Samsung s4. It says it is connected but it isn't. I have had the same problem since I got the phone earlier this year but I always u...
If I sign out of Google, then after a short while I sign back in, a lot of the sync boxes that were previously UNTICKED become TICKED again......with the result being increased battery drain. Also if I disconnected from data / wifi mid sync (obviousl...
