main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle
Announcements
Keeping the UK connected is our main priority. Find out how we're doing thishere.
Close announcement

This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.

Archive

Smart 4 turbo

SOLVED
View solved solution
Highlighted
2: Seeker

How to transfer photos to sd card

View more options
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Moderator (Retired)

@Ctrop

 

Please see if you can get to a different store. You can find a list on our store locater

 

Please also make sure you've followed the steps on our device help pages.  

View solution in original position

View more options
18 REPLIES 18
Highlighted
17: Community Champion
Hi

Is their any form of pop up saying 'move to sd card' if you touch and hold on the photo ?

A similar thread https://forum.vodafone.co.uk/t5/Other-manufacturers-OS/Saving-on-micro-SD-memory-card-Smart-4-Power/...

Some info also in https://www.vodafone.com/content/dam/group/devices/downloads/smart4turbo/Vodafone_Smart_4_turbo_UM_E... on how to move apps (if they have permissions to be moved ) to the sd card.

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.1  / Android 10.

 

Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

View more options
Highlighted
2: Seeker
Hi,
There is no pop up. What I have done is select settings, apps, photos. Then I have a screen which says force stop uninstall move to phone clear data but I do not have photos saved.
View more options
Highlighted
Moderator

@Ctrop

 

You can use the Gallery app or My Files app to move the pictures to your SD card. 

 

In both cases you need to go to where the pictures are, select them and choose the 'move' option. You can then navigate to where you want to put them and choose the 'paste' option.

 

You can also connect your phone to a PC via USB and drag and drop them from the folder that they're currently in, over to your SD card.

 

You can find further information about your phone on our device help page. 

View more options
Highlighted
17: Community Champion
It should also be possible to set the SD card as the default storage location in the camera app settings. I'm not clear whether you've done this already and are merely dealing with earlier files. In this case, File Manager is indeed your friend. There should be a Move option, but for safety's sake, I'd copy and then go back and delete the originals, even though it's another set of operations.

You can also set photos to sync to Dropbox or Google Drive and that then to sync to a PC, for added security.
View more options
Highlighted
2: Seeker
I tried that but it did not work.
View more options
Highlighted
2: Seeker
I can't find file manager. Ca you please tell me where to look . As I say this is my first smart phone so I am struggling.
View more options
Highlighted
17: Community Champion

File Manager should be in the app drawer.  Tap the square of dots in the middle of the row of icons at the bottom of any homescreen.   Look for an icon like a folder (as far as I remember).  If you want to pin the app to a homescreen, tap and hold it, then drag it to where you want it when the homescreens appear.

 

As this is your first phone, the learning curve will be quite steep - you can read a personal experience here.  It might be an idea to drop into a Vodafone shop and ask them to give you a quick tour of what you can do.   There are also videos on Vodafone YouTube channel and it's also worth downloading the full manual for your device.

View more options
Highlighted
2: Seeker
The only thing I can see is called ES File explorer. Is this what I am looking for. I have read your bit about personal experience. I shall be looking at You Tube to try and learn more. If you feel you can lead me to success I would be deeply indebted to you as this is driving me crazy.
View more options
Highlighted
16: Advanced member

@Ctrop wrote:
The only thing I can see is called ES File explorer. Is this what I am looking for. 

Yes, you can use ES File Explorer to move the photos across - I have used it before and it is a pretty good app.

PWIAC

View more options
Highlighted
2: Seeker
I can find and open it, but I don't know what to do with it to move photos to sd card.
View more options
Highlighted
17: Community Champion

First of all, open the camera and, in Settings, set the default storage to the external sd card and take a picture.   This will create a folder on the sd card and it makes sense to move the old pictures there.   It will also make sure that future pictures are stored on the card rather than the phone.

 

Now, in ES File Manager, navigate to the folder where the photos are.  It's probably called either DCIM or Pictures and there may be a sub-folder (on my HTC it's 100 Media).   The file names are likely to begin either IMG or DSC followed by a sequential number.

 

If there are check boxes by the file names, you can select by tapping there, otherwise it's tap and hold to do so.  Multi-select all the pictures you want to transfer.  Now choose "Copy" and navigate to the equivalent folder in the sd card, where you'll see the test photo you took earlier.  Select Paste.   If the you get a notification that one of the file names exists, choose Overwrite as it's just the test image and you can lose that.

 

Now go to the Gallery app and make sure you can see the images on the sd card (you'll probably see two copies of everything).  If it's all OK, go back to the original files on the internal storage, repeat the selection process and delete them.

 

You could also install Dropbox, sign up for an account and set it to sync photos (preferably over wifi only to conserve mobile data).   This will upload them to cloud storage as a backup.  You can also install Dropbox on a pc and the files will then store there as well.

View more options
Highlighted
2: Seeker

I have opened the camera and in the camera settings I have store location which has a blue tick but no way to set default storage. So I thought I had better stop there. Nothing seems to be going the right way.

View more options
Highlighted
17: Community Champion

If the camera is set to store pictures on the sd card, then it will do so.  Sorry, I know this is an obvious question, but you do have an external sd card in the phone, don't you?

View more options
Highlighted
2: Seeker

Sorry I have not replied before but computer motherboard packed up under warranty and I had to wait while they sent it away to get replacement.

Yes I do have a 16gb sd card fitted and it has nothing in it.

View more options
Highlighted
Moderator (Retired)

@Ctrop

 

So we can help you with this, please visit your local store and one of the Tech Team can walk you through.

 

DaveCD

View more options
Highlighted
2: Seeker

I have visited Great Yarmouth store and they could not help me.

View more options
Highlighted
Moderator (Retired)

@Ctrop

 

Please see if you can get to a different store. You can find a list on our store locater

 

Please also make sure you've followed the steps on our device help pages.  

View solution in original position

View more options
Highlighted
2: Seeker

I will try another store. Have looked at device help pages and no luck.

View more options