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Discover 5G
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Please see if you can get to a different store. You can find a list on our store locater.
Please also make sure you've followed the steps on our device help pages.
Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.
Samsung One Ui 3.1 / Android 11.
You can use the Gallery app or My Files app to move the pictures to your SD card.
In both cases you need to go to where the pictures are, select them and choose the 'move' option. You can then navigate to where you want to put them and choose the 'paste' option.
You can also connect your phone to a PC via USB and drag and drop them from the folder that they're currently in, over to your SD card.
You can find further information about your phone on our device help page.
File Manager should be in the app drawer. Tap the square of dots in the middle of the row of icons at the bottom of any homescreen. Look for an icon like a folder (as far as I remember). If you want to pin the app to a homescreen, tap and hold it, then drag it to where you want it when the homescreens appear.
As this is your first phone, the learning curve will be quite steep - you can read a personal experience here. It might be an idea to drop into a Vodafone shop and ask them to give you a quick tour of what you can do. There are also videos on Vodafone YouTube channel and it's also worth downloading the full manual for your device.
@Ctrop wrote:
The only thing I can see is called ES File explorer. Is this what I am looking for.
Yes, you can use ES File Explorer to move the photos across - I have used it before and it is a pretty good app.
PWIAC
First of all, open the camera and, in Settings, set the default storage to the external sd card and take a picture. This will create a folder on the sd card and it makes sense to move the old pictures there. It will also make sure that future pictures are stored on the card rather than the phone.
Now, in ES File Manager, navigate to the folder where the photos are. It's probably called either DCIM or Pictures and there may be a sub-folder (on my HTC it's 100 Media). The file names are likely to begin either IMG or DSC followed by a sequential number.
If there are check boxes by the file names, you can select by tapping there, otherwise it's tap and hold to do so. Multi-select all the pictures you want to transfer. Now choose "Copy" and navigate to the equivalent folder in the sd card, where you'll see the test photo you took earlier. Select Paste. If the you get a notification that one of the file names exists, choose Overwrite as it's just the test image and you can lose that.
Now go to the Gallery app and make sure you can see the images on the sd card (you'll probably see two copies of everything). If it's all OK, go back to the original files on the internal storage, repeat the selection process and delete them.
You could also install Dropbox, sign up for an account and set it to sync photos (preferably over wifi only to conserve mobile data). This will upload them to cloud storage as a backup. You can also install Dropbox on a pc and the files will then store there as well.
I have opened the camera and in the camera settings I have store location which has a blue tick but no way to set default storage. So I thought I had better stop there. Nothing seems to be going the right way.
If the camera is set to store pictures on the sd card, then it will do so. Sorry, I know this is an obvious question, but you do have an external sd card in the phone, don't you?
Sorry I have not replied before but computer motherboard packed up under warranty and I had to wait while they sent it away to get replacement.
Yes I do have a 16gb sd card fitted and it has nothing in it.
So we can help you with this, please visit your local store and one of the Tech Team can walk you through.
DaveCD
I have visited Great Yarmouth store and they could not help me.
Please see if you can get to a different store. You can find a list on our store locater.
Please also make sure you've followed the steps on our device help pages.
I will try another store. Have looked at device help pages and no luck.