Sure Signal

[Suzannerangeley]

I have been trying to reregister my sure signal for 2 days now but it keeps saying that there is a tech issue and it will be rectifed soon but of course hasnt been rectified as yet.

Can anyone help?

Thanks

Suzanne

[BandOfBrothers]

Hi

May I ask it it a new Sure Signal or a 2nd hand one ?

If its second hand then you'll need to check with the original owner that they have successfully De Registered from it. 

If it's a new one and your still having issues registering through the New Dashboard which is discussed here http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/NEW-location-for-the-Vodafone-Sure-Signal-manage... then it could be beneficial to speak to Live Chat from a Computer via the link in Contact Us.

[Suzannerangeley]

Hi

Thank you for your comment - it is actually one i have had for years and had to deregister it as i have a new phone and then wanted to register it again (you know how unstable they are!) its a version 1.

When i try to register again it comes up with the error message that the tech gyys are trying to sort the error but it has been a couple of days now.

Thanks

Suzanne

[BandOfBrothers]

Ah

Edit :

Try de registering it for 24 hours and then re register it. 

[Suzannerangeley]

Thanks i will try that!

Suzanne

[cineriv]

Hi Suzanne,

If you have had a period of 3 months or more where your Sure Signal has been registered but not used, It might have had a bar applied. 

Further info here....... 

http://support.vodafone.co.uk/Network-and-coverage/Sure-Signal/42318691/My-sure-signal-has-stopped-w...

Good luck,

Mike

[Suzannerangeley]

Thanks Mike

I just deregistered it a couple of days ago so its not that

Thanks for your cemment though.

Suzanne

[Suzannerangeley]

This is the acutaul message i get.....

Sorry – there seems to be a problem.

Something went wrong, sorry. Our techs are working hard to get it sorted - so please pop back later. - [2e1

Any help greatly appreciated.

Suzanne

[cineriv]

Try Live chat, they should be able to help .........

 http://www.vodafone.co.uk/contact-us/index.htm

Just answer the 2 questions about your contract and the chat panel should open up, but it does get busy, so just hang on and you should get connected to an adviser.

Regards,

Mike.

P.S. I've just checked Live chat and I was connected in about 5 seconds.