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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi there, Registered a VSS V1 in 2009 - has worked flawlessly (sporadic reboots aside) since then. Last week it has stopped registering my mobile so no signal :(. Have reset unit, lights 1, 2 and 4 are firm. Can ping VSS no problem. I need this for m...
Hi, One of our staff has moved house and switched broadband provider, and since this happened her Sure Signal 3 has stopped working. I de-registered and re-registered the SS on the My Vodafone website with the new postcode a few days ago but with no ...
Sure signal that we were registered on blew up, it belonged to my son who left it when he left home and has since left vodafone, there are 2 contracts in the house and we have little or no signal also we have no 3g nor do we seen likely to get it any...
I only have the red power light showing . Unit will not reset. Internet connection tested and working perfectly.. sky fibre. Sure signal Serial no is 40133479226 Replacement needed ?regards JPS
Hi, Re-posting with additional test information I've had a Sure Signal v3 device for about a month mow. At first it worked perfectly. However for the past couple of weeks it loses the connection all the time. The router/modem is the current Sky Hub ...
Hi, I', trying to register my Sure Signal but keep getting the following error message. My current broadband provider is Sky and have no other problems however, after looking on here I see that this error is a common problem. Please could anyone hel...
Hi team, As suggested in title - lights 1, 2 and 4 on. No signal on devices. Not sure how long it's been like tis - can you advise please? Many thanks Richard.
Hello Tech Team, I have been tracing traffic and am seeing NTP and what looks like VPN connection attempts from my VSS v1 at my office. Could one of you confirm my VSS is seen on the network and is connecing. Serial Number: 21196989087 THX
Hi I am unable to get my Sure Signal 3 to connect to my BT Infinity Hub3, I've checked and my SS is registered aok, I've enabled Port Clamping on my BT Hub 3, I've reset my Sure Signal followed the trouble shooting guide but still no joy, any though...
Hi I'm having the issues with my SureSignal. It worked fine since purchase however in June I ended my contract due to being out of the country for 6 months. When I came back i stared a new contract and tried to get my sure signal working again howev...
