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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73733 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229859 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203316 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! suresignal version 1 lights on but nothing working

my sure signal box hasnt been working for a while.  Ive tried re-registering and doing a reset but still no joy.Lighs 1, 2 and 4 are light but when calls made nothing else happens. 

greenfg by 4: Newbie
  • 15047 Views
  • 9 replies
  • 0 thanks

Daily VSS problems

My sure signal box drops it's connection frequently and needs to be turned off and back on to reset it. Flashing red light, solid amber internet light Ping test 35ms[URL=http://www.pingtest.net][IMG]http://www.pingtest.net/result/90710811.png[/IMG][/...

mikey748 by 2: Seeker
  • 11901 Views
  • 1 replies
  • 0 thanks

Sure Signal Broadband Speed

Hi Since I connected my VSS my broadband speed has deteriorated significantly - I have seen a few related threads about this, please could you tell me what the solution is? Many ThanksLisa

Suresignal very unreliable - almost useless...

I've had my Suresignal a few weeks now and it is very unreliable, it disconnects at random and needs to be restarted regularly, ometimes more than once a day. My broadband is ultra reliable and reasonabley fast, so I feel it's something about the Sur...

Does SureSignal v3 require ports to be forwarded to the device

I've been unable to find a clear answer on this. What is the requirement for SureSignal to work : Is there a need for inbound port forwarding to be set-up to forward to the SureSignal ?I understand the relevent oubound ports need not be blocked by th...

SureSignal not working

serial 40133827812not sure if needs re synced but it will go on for a few hours then just go off with a red light and signal in the house goes back to rubbishdave

Resolved! Problems trying to register new Sure Signal device

I have registered a vodafone PAYG SIM account and would now like to register a new v3 Sure Signal device (#40124125291) to use at home. (And then I'll connect three business phones on vodafone contract to it. It's just too hard to get the details for...

Resolved! Sure Signal not working

My sure signal has not been working effectively for a few weeks. The light combination alternates between : Solid Power Light - no other lightsSolid Power Light and Flash Internet Light Why is this ?

Cisco ASA Config

Hi, I've been trying (and failing) to setup a Sure Signal to work over our Cisco ASA 5510 firewall, and having "fun" At the moment, I'm still trying to get the @ light to go solid... After following http://forum.vodafon...ght-2-flashing/ and http...

thermionic by Not applicable
  • 27802 Views
  • 16 replies
  • 0 thanks

All Lights Working but no Signal

I'm a new Voda user having transferred from O2 this week. I got a Sure Signal 3 box yesterday and after a couple of hours of set up, it worked perfectly. Five bars on the phone across the house on my iPhone 5S through a BT Homehub 4. However, when I ...

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