This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.
These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I am now a firm believer that the vodafone suresignal networks is run by a bunch of monkeys. suresignal up for 2 days after the weekend down time and now back down again. rubbish tech support that just read from a guide. let me guess you want my ip t...
Hi tech teamMy VSS3 keeps on trying to connect to Vodafone servers (internet light white, flashing) but no luck. It's been the case for around 12 hours now.Can you please force a resync? S/N: 40124142577Many thanks
I now have done every test possible, first checking with my ISP on port opening and 100% guarantee that all ports are left open, second bought brand new router incase of problems amking sure ports 50,500,4500,8,123,1723 TCP+UDP are open, finally talk...
Hi again...I got my sure signal sent off for repairs, came back and now it wouldnt link up with my phone... any suggestions, help?!
During the sure signal setup I gave the position as ground floor. I have since moved it upstairs and cannot see how to change the position to 1st floor. Does it really matter?
I'm getting the following error message when trying to change my Sure Signal postcode. Can this be fed back to the appropriate Java dev team? EDIT: Just thought I would add in that I'm not actually needing to change my postcode, was just checking s...
Hi, Could you please provide instructions of how I can unregister my Sure Signal. I am no longer a customer of Vodafone so cannot log in to my account to unregister it from there. Thanks, Chris
Worked perfectly since early 2011. Same BT router, same ping, same speeds, same phone numbers, etc. Could you do a resync please. I have reset it, deregistered it, reset it again, all to no avail. My wife, daughter and I are all on Vodafone contracts...
I use a VSS 3 because the masts in my area have been "upgraded" and the signal is now up and down like a fiddler's elbow. When I first moved to BT Broadband (HomeHub v4) my VSS3 worked reasonably well with the odd disconnection during a call. However...
When my phone is connected via suresignal, and I use the data connection, e.g. to watch YouTube, does that count against my data limit on my phone? Obviously it's me actually already paying for the data over my home broadband connection, so I'd hope ...
