Sure signal flashing

[seamusandj]

My sure signal has been flashing on and off for the last two weeks.....it might be ok for a minute or so then starts flashing again ....absolutely sick of it.

can Vodafone reset it plz 

serial no. 41113738565

model no. 9361homecall v2-v 

[seamusandj]

This forum is ridiculous .....will someone plz reset it at Vodafone ? 

[JennyB]

The whole of Vodafone help is like this, useless. They have absolutly no clue how to solve things. The live chat is hilarious, it's all macro induced bollards to help the clueless Indian call center  " Hi my name is <insert name here> how can we help you"  utter rubbish. 

[seamusandj]

Ha ha I swear tHey read the same things out every time 

[seamusandj]

My sure signal has been flashing on and off for the last two weeks.....it might be ok for a minute or so then starts flashing again ....absolutely sick of it.
can Vodafone reset it plz
serial no. 41113738565
model no. 9361homecall v2-v

Its still ill not working......I am a carer for my father so I need it.....we are in the sticks so the Vodafone signal is non existent with out it......I've reset it twice ...... Please someone do something .....I'm sick to death of not getting the service from Vodafone !! 

[BandOfBrothers]

Hi

Please take a look through these Sure Signal Trouble Shooting threads :

My-sure-signal-has-stopped-working-what-should-I-do.


https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Vodafone-Sure-Signal-troubleshooting/td-p/23917...

as these may help to resolve issues. They have links to the key things you can do to try and self resolve the issue you are experiencing.

Also. 

It may also be worth trying a different power supply with the SureSignal (Version 1 & 2 ), as there have been some reports of replacement power supplies solving the issues. Even if lights / power are showing.

They are available on eBay for around £10.

From member cineriv "But firstly, have a look around for a suitable unit with a 12 Volt output @ around 1.5Amp capacity that you could 'borrow' to prove the fault. Suitable units can be found on external hard drives, monitors, printers, routers etc.etc."

[seamusandj]

There's nothing wrong with the power supply....I've done all of this ......this is the same thing you copied and pasted on my other post ....absolute rubbish

[BandOfBrothers]

Appreciate the frustration your having with this 

sorry as I'm commuting it's not always easy to check on previous posts if a person decides to create a seperste post on the same issue. 

How old is the sure signal. 

[seamusandj]

I'm not sure exactly but I know it's a few years old now.....probably over 5 

[DaveCD]

@seamusandj

I've resynced your Sure Signal as requested.

So we can assist you further, please follow the troubleshooting steps advised.

[seamusandj]

I've unplugged it and plugged it back in as noth no was happening when I have just come in.....only the red light is on at the moment