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21-09-2015 03:22 PM
Hi there,
I have recently discovered that my sure signal is only showing one while light on and appears not to be fully functioning,
It also appears to be overly warm to touch although there is no smell etc.
Can you please advise?
Many thanks
21-09-2015 03:23 PM
Hello.
Please take a look through these Sure Signal Trouble Shooting threads :
https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Vodafone-Sure-Signal-troubleshooting/td-p/23917...
http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Troubleshooting-Please-read-before-posting/td-p/...
as these may help to resolve issues. They have links to the key things you can do to try and self resolve the issue you are experiencing.
It may also be worth trying a different power supply with the SureSignal (Version 1 & 2 ), as there have been some reports of replacement power supplies solving the issues. They are available on eBay for around £10.
FAQs : https://support.vodafone.co.uk/Network-and-coverage/-Signal/
To note the Sure Signal Device comes with a 24 month warranty.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.