Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Community home
- Community
- Archive
- Vodafone Mobile Broadband - Getting HTTP Error 400...
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page
1
Ask
2
Reply
3
Solution
Vodafone Mobile Broadband - Getting HTTP Error 400 'An invalid request was received'
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
15-09-2009 08:36 AM
Hi,
I'm trying to connect to the website of our photographer to access photos from my wedding this Saturday just gone, I've been able to connect to it on WiFi, but when trying to get onto the site using my Vodafone Mobile Broadband it comes up with the following:
----------------------------------------------------------------------------------------------
Error 400
We're sorry, but we could not fulfill your request for / on this server.
An invalid request was received. This may be caused by a malfunctioning proxy server or browser privacy software. If you are using a proxy server, bypass the proxy server or contact your proxy server administrator.
Your technical support key is: d4b7-86d0-a52f-0448
You can use this key to fix this problem yourself.
----------------------------------------------------------------------------------------------
Clicking on 'fix this problem yourself' takes me to a page which then says:
----------------------------------------------------------------------------------------------
Technical Support
Your request was intercepted by Bad Behavior, security software which protects the Web site you visited from malicious activity, such as hackers, spam and viruses. We apologize for the inconvenience, but your request matched a profile of suspicious activity. This problem is usually quite easy to fix.
Your computer appears to have sent a request through a proxy server which corrupted the request. Uninstall the proxy server and try again. It is not normally enough to simply disable the proxy server. If you are required to use the proxy server, contact the proxy server administrator for assistance.
This problem may be caused by misconfigured or malfunctioning browser privacy software or personal firewall software. If you use this type of software, turn it off or reconfigure it and try again.
(Example: For Norton Internet Security, you need to disable the Stealth Mode Browsing feature.)
This problem may be caused by viruses or spyware on your computer, or by malicious software that pretends to be anti-virus or anti-spyware software. Ensure that you have REAL anti-virus and anti-spyware software on your computer, that they are kept up-to-date, and that you have run a full system scan using each tool. Once your system is cleaned of viruses and spyware, please try your request again.
----------------------------------------------------------------------------------------------
I never used to get this message when going to the photographer's site using my Mobile Broadband, does anyone have an idea of how to fix this problem?
Thanks...
I'm trying to connect to the website of our photographer to access photos from my wedding this Saturday just gone, I've been able to connect to it on WiFi, but when trying to get onto the site using my Vodafone Mobile Broadband it comes up with the following:
----------------------------------------------------------------------------------------------
Error 400
We're sorry, but we could not fulfill your request for / on this server.
An invalid request was received. This may be caused by a malfunctioning proxy server or browser privacy software. If you are using a proxy server, bypass the proxy server or contact your proxy server administrator.
Your technical support key is: d4b7-86d0-a52f-0448
You can use this key to fix this problem yourself.
----------------------------------------------------------------------------------------------
Clicking on 'fix this problem yourself' takes me to a page which then says:
----------------------------------------------------------------------------------------------
Technical Support
Your request was intercepted by Bad Behavior, security software which protects the Web site you visited from malicious activity, such as hackers, spam and viruses. We apologize for the inconvenience, but your request matched a profile of suspicious activity. This problem is usually quite easy to fix.
Your computer appears to have sent a request through a proxy server which corrupted the request. Uninstall the proxy server and try again. It is not normally enough to simply disable the proxy server. If you are required to use the proxy server, contact the proxy server administrator for assistance.
This problem may be caused by misconfigured or malfunctioning browser privacy software or personal firewall software. If you use this type of software, turn it off or reconfigure it and try again.
(Example: For Norton Internet Security, you need to disable the Stealth Mode Browsing feature.)
This problem may be caused by viruses or spyware on your computer, or by malicious software that pretends to be anti-virus or anti-spyware software. Ensure that you have REAL anti-virus and anti-spyware software on your computer, that they are kept up-to-date, and that you have run a full system scan using each tool. Once your system is cleaned of viruses and spyware, please try your request again.
----------------------------------------------------------------------------------------------
I never used to get this message when going to the photographer's site using my Mobile Broadband, does anyone have an idea of how to fix this problem?
Thanks...
20 REPLIES 20
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
16-10-2009 08:02 AM
I've looked into fixing the problem myself (not that I should have to, but let's gloss over that for now).
Obviously there's nothing I can do about the proxy server, and looking at the Bad Behaviour FAQs there seems to be a bit of technical knowledge required on behalf of the site owner, who in this case is a Photographer, and unlikely to know how to validate IP addresses in the manner suggested by Bad Behaviour (having obviously met her I know that she did not create her site).
Which of course now means I have to eMail our Photographer, pass on the details of the problem I'm having accessing her site, and then wait for her to pass those details on to her website people, then wait for them to get back to her, assume they've fixed the problem, and then finally wait further for her to contact me to let me know the problem is solved (assuming it's solved first-time around).
Our Photographer is – as well as being booked solid and extremely busy for the rest of the year going into 2010, as one of the UK's top wedding photographers – in the process of re-locating her studio to London.
This obviously means she's not going to have a lot of time on her hands to deal with problems such as these.
Honestly, this isn't on. If – as the previous poster stated – '3' can get around this problem then I'd expect a company of Vodafone's size to be able to sort something out, if not a long-term solution then at the very least a short-term work-a-round.
As I didn't have a landline when I first signed-up to Vodafone Mobile Broadband a mobile connection was necessary, however now I'm afraid to say that as soon as my contracted term is up I'll be canceling my connection and having broadband installed in my home.
Thanks for everyone's help.
Stu
Obviously there's nothing I can do about the proxy server, and looking at the Bad Behaviour FAQs there seems to be a bit of technical knowledge required on behalf of the site owner, who in this case is a Photographer, and unlikely to know how to validate IP addresses in the manner suggested by Bad Behaviour (having obviously met her I know that she did not create her site).
Which of course now means I have to eMail our Photographer, pass on the details of the problem I'm having accessing her site, and then wait for her to pass those details on to her website people, then wait for them to get back to her, assume they've fixed the problem, and then finally wait further for her to contact me to let me know the problem is solved (assuming it's solved first-time around).
Our Photographer is – as well as being booked solid and extremely busy for the rest of the year going into 2010, as one of the UK's top wedding photographers – in the process of re-locating her studio to London.
This obviously means she's not going to have a lot of time on her hands to deal with problems such as these.
Honestly, this isn't on. If – as the previous poster stated – '3' can get around this problem then I'd expect a company of Vodafone's size to be able to sort something out, if not a long-term solution then at the very least a short-term work-a-round.
As I didn't have a landline when I first signed-up to Vodafone Mobile Broadband a mobile connection was necessary, however now I'm afraid to say that as soon as my contracted term is up I'll be canceling my connection and having broadband installed in my home.
Thanks for everyone's help.
Stu
- < Previous
- Next >
