Vodafone Sure Signal 3 with Time Capsule

[themistryman]

Hi!

So I've got a problem with my SS3. I recently got fibre broadband with Plusnet and used a Apple Airport Extreme with it. All was good in the world. I then got a Vodafone SS3 which worked perfectly.

However, last week I switched the Airport Extreme to an AIport Time Capule (the one with a bulit-in hard drive in it) and ever since then the SS3 hasn't worked. I get a flashing red light with two yellow lights (2nd and 3rd). The troubleshooting guide says it's because the SS3 can't access the Vodafone system, but nothing's changed. I've checked and double-checked the cabling, replaced it with multiple different cable and I've reset the device as well as removing and re-adding the SS£ in to the portal. 

Any suggestions? The serial number is 42151635846. The traceroute from my Mac shows:

Mac-mini:~ chatanmistry$ traceroute 212.183.133.177

traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 52 byte packets

 1  192.168.0.1 (192.168.0.1)  3.843 ms  1.001 ms  0.670 ms

 2  lo0.11.central11.pcl-bng01.plus.net (195.166.130.139)  14.077 ms  14.348 ms  13.932 ms

 3  irb.11.pcl-cr02.plus.net (84.93.249.98)  14.482 ms

    irb.11.pcl-cr01.plus.net (84.93.249.97)  14.477 ms  18.542 ms

 4  ae1.ptw-cr01.plus.net (195.166.129.0)  14.932 ms  16.618 ms

    ae2.pcl-cr01.plus.net (195.166.129.6)  18.853 ms

 5  ae1.ptw-cr01.plus.net (195.166.129.0)  15.472 ms

    lndgw2.arcor-ip.net (195.66.224.124)  19.961 ms

    ae2.ptw-cr01.plus.net (195.166.129.4)  15.047 ms

 6  lndgw2.arcor-ip.net (195.66.224.124)  15.345 ms

    85.205.0.86 (85.205.0.86)  16.431 ms

    lndgw2.arcor-ip.net (195.66.224.124)  19.581 ms

 7  85.205.0.86 (85.205.0.86)  16.654 ms * *

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Mac-mini:~ chatanmistry$ 

Any help would be appreciated

[themistryman]

ok, just to follow up on my own query, I've switched back to the AIrport Extreme and it works fine. I think it's a blocking issue with the Time Capsule which, given I can't configure it, makes SS3 unlikely to work with it

[Retired-Wayne]

@themistryman

I think you’re probably right.

I’m not familiar with the Time Capsule, but if you are able to configure it in anyway, you’d need to open these ports and IP addresses:

Ports to be opened for forwarding

• 8 (TCP & UDP)
• 50 (TCP & UDP)
• 53  (TCP & UDP)
• 67 (UDP)
• 68 (UDP) 
• 123 (UDP)
• 500 (UDP)
• 1723 (TCP & UDP)
• 4500 (UDP)
• 33434 - 33445 (UDP)

IP addresses to be allowed on the router & firewall

• 212.183.133.177-179
• 212.183.133.181-182
• 212.183.131.128-191