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Solution
04-09-2016 12:42 PM
Sure Signal 3 been down for 3 days.
All lights look OK
Factory reset 3 times
On account looks OK - can be seen.
Reset Router
Tried switching Iphone to 3G
All failed.
Diagnostics
Traceroute to 212.183.133.177
teves-MBP:~ twerly$ traceroute 212.183.133.177
traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 52 byte packets
1 192.168.2.1 (192.168.2.1) 75.714 ms 1.983 ms 1.176 ms
2 * * *
3 host-89-243-174-1.as13285.net (89.243.174.1) 53.987 ms 59.174 ms 53.717 ms
4 host-78-151-227-8.as13285.net (78.151.227.8) 29.639 ms 50.536 ms 42.092 ms
5 host-78-151-227-37.as13285.net (78.151.227.37) 43.830 ms
host-78-151-227-13.as13285.net (78.151.227.13) 64.590 ms 73.820 ms
6 host-78-144-9-199.as13285.net (78.144.9.199) 38.225 ms
host-78-144-9-243.as13285.net (78.144.9.243) 65.900 ms
host-78-144-9-91.as13285.net (78.144.9.91) 123.855 ms
7 host-78-144-12-248.as13285.net (78.144.12.248) 38.480 ms
host-78-144-12-240.as13285.net (78.144.12.240) 51.710 ms
host-78-144-12-254.as13285.net (78.144.12.254) 45.690 ms
8 ae12-xcr1.ltw.cw.net (195.2.23.137) 92.359 ms
ae10-xcr1.hex.cw.net (195.2.23.141) 87.144 ms
ae12-xcr1.ltw.cw.net (195.2.23.137) 85.113 ms
9 ae18-xcr1.lnd.cw.net (195.2.24.157) 86.930 ms
ae32-xcr1.lns.cw.net (195.2.24.126) 81.079 ms
ae18-xcr1.lnd.cw.net (195.2.24.157) 97.222 ms
10 ae22-xcr1.lns.cw.net (195.2.30.61) 111.401 ms
ae15-xcr1.lns.cw.net (195.2.30.114) 94.811 ms
ae22-xcr1.lns.cw.net (195.2.30.61) 37.800 ms
11 * * *
12 * * *
13 * * *
No phone line at home
Help appreciated
04-09-2016 12:53 PM
Hi @Twerly
Appreciate how frustrating it is when something does not work as it should. Especially when this helps with signal.
This eforum is owned and monitored by Vodafone U.K. We have members of the Vodafone Tech Team who are available to respond and Help where they can. They have the Vodafone logo next to their name. All posts are read by them.
Hang in there and I'm sure they'll be in touch.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
05-09-2016 08:33 PM
Hi
Back working today, looks as though a remote reset did the trick, not sure how this is different from a hard reset, but at least we are back with 5 bars
FIngers crossed it stays working, as know some have had the problem re-occur.
07-09-2016 03:50 PM
@Twerly - That's great to hear. If you have any further issues, let us know.