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20-04-2015 07:22 PM - last edited on 23-04-2015 08:39 AM by Retired-Kay
Hi,
I know longer require my Sure Signal and would like to sell it on.
Can anybody explain to me how I can reset and de register it ready for its new owner?
Many thanks
John
Solved! Go to best answer.
21-04-2015 09:57 AM
I've pasted in the instructions below
De-registering your Sure Signal stops it working and removes everyone who uses it.
- Log into My Vodafone
- Select My Sure Signal, then choose the one you want to de-register
- Select Deregister Sure Signal
- Unplug your Sure Signal
You can re-register it again later, but we don’t keep any of your information.
If you don’t use a Sure Signal box for a length of time, it may be deactivated:
- Not for the last three months: We may have put a bar on it. You can remove this bar by calling us free on 191 from your Vodafone mobile.
- Not for the last 12 months: Your device may be fully de-registered. Contact us if you’d like to reactivate your account. Find out more in our Ts&Cs
source: http://support.vodafone.co.uk/
Hope that helps?
Nabs
21-04-2015 09:57 AM
I've pasted in the instructions below
De-registering your Sure Signal stops it working and removes everyone who uses it.
- Log into My Vodafone
- Select My Sure Signal, then choose the one you want to de-register
- Select Deregister Sure Signal
- Unplug your Sure Signal
You can re-register it again later, but we don’t keep any of your information.
If you don’t use a Sure Signal box for a length of time, it may be deactivated:
- Not for the last three months: We may have put a bar on it. You can remove this bar by calling us free on 191 from your Vodafone mobile.
- Not for the last 12 months: Your device may be fully de-registered. Contact us if you’d like to reactivate your account. Find out more in our Ts&Cs
source: http://support.vodafone.co.uk/
Hope that helps?
Nabs