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As mentioned by @Tsathoggua Vodafone do not have a working customer service email address.
The customer service correspondence address is at the foot of the forum page.
There is also further support via Twitter @vodafoneukhelp and Facebook -> VodafoneUK
Enquiries that are not Account Specific can occasionally be resolved via the experience and knowledge of the members on this eForum. Please do give us a try if this is the case.
Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.
Samsung One Ui / Pie.
Samsung Gear s3 Frontier Watch.
Really annoying Vodafone doesn't offer email. I don't want to spend lots of time on chat (which I find flaky and drops connection) or phone...