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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74161 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229931 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204051 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Price Changes

I have just noticed that the price of Voda unlimited 76 has gone down to £24 a month incl line rental my service was activated on 1st sept and my price was quoted at the time as being £30 a month do i qualify for the new price as I am not sure whethe...

dave798 by 2: Seeker
  • 2301 Views
  • 3 replies
  • 0 thanks

S7 goes straight to voice mail

Incoming calls are going straight to voice mail. Tried shutting down but had no luck. I'm not tech savvy at all, so if  you can keep it as simple as possible,  that would be great.  Thanks 

Vodafone Smart Ultra 6 - Unresponsive Touch Screen

Hi, I have the Smart Ultra 6, love the phone however, I am having major problems with the screen and apps jumping around all over the place! I could be in any app or the phone or text app and tapping away and then all of a sudden the screen will, wit...

Roam further - is it mandatory?

Beginning next month, will Roam-further (what is now known as World Traveller) become a mandatory product or will customers be able to still opt out of it and pay standard rates if required?The reason I ask is my parents travel and it drove me nuts l...

donnyguy by 16: Advanced member
  • 15264 Views
  • 37 replies
  • 0 thanks

Unlock iPhone 6

Hi guys, I have been with vodafone for about ten years but this is the first time I have visited the VF.  I have a question that I am hoping someone may be able to help me with. i have recently got a replacement iphone 6 plus phone but I am finding t...

Note 8 unlocked?

I've a Note 8 on its way from Vodafone which I've taken out over contract, however I've also a 2nd phone on Three Network and I'm just wondering if I can swap sims?  So my my question is anyone that has received their note can they check if it's unlo...

Bigsmoke by 1: Seeker
  • 1796 Views
  • 1 replies
  • 0 thanks

Note 8 DPD

Hi Has anyone here had notification from DPD about delivery of their Note 8 tomorrow. Everytime i get an email i think its DPD loool

caluk86 by 4: Newbie
  • 2733 Views
  • 10 replies
  • 0 thanks

Sure signal not working

First 2 lights are white, have tried reset with no joy and restarted phones.What next?

mikey748 by 2: Seeker
  • 768 Views
  • 2 replies
  • 0 thanks

Card information stolen by fraud vodafone agent

I feel I became a victim of vodafone fraudsters today.  In order to buy a samsung galaxy s8, I was chatting online with some one named paula to complete the order.  After completion of order and paying online, I have not yet received any confirmation...

Unresolved dispute

I had a dispute with vodaphone and was passed around given a different message each time. I asked them to close my account and I fell behind with payments. I received a letter from a debt collector and phoned to make a payment. I didn't hear any more...

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