Where Do I Find My Account Number or PIN?

[davidbarker]

There might be a really obvious answer I'm missing, but I'm trying to register for the online services & am being asked for my account number or PIN. As far as I know, I don't have either?

I received the iPhone 4 on Friday and my number just became active today (after porting from O2), but the only kind of reference number I seemed to have on any email or even the documentation that came with the phone is the order number, beginning with 'o'.

If anyone can help, I'd be very grateful!

Thanks,
David

[Retired-Lee]

Hi guys,

I'm sorry the FAQ didn't help.

I've sent you a both PM which can be accessed here. If you could follow the instructions in the PM and send us your details one of the team will be with you as soon as they can.

Cheers,

LeeH

[GeorgeWorden]

Hi
I'm also having issues with getting any of the forum links to open, and need to get my account number or account PIN. 

I just need to get logged in to sort out my contract.

Thanks

[smm123]

Hi,

I'm tryting to get hold of my account number so I can manage my account online, could you help me pleaes?

Thanks

Susannah

[lisa12]

hi, im having the same problem with finding my account number or pin i sent the text but got back sorry i cant upgrade now, also tryed ringing but didnt get anywhere with that either can anyone help me

many thanks

[Retired-Kay]

Hi lisa12, 

We'll be happy to help further. Please follow the instructions in the private message I've just sent you. Once we have your email a member of the team will be in touch with your account number. 

You can find your PM inbox here.

Thanks, 

Kay

[mandahpandah]

Hi, im having the same problem with finding my account number or pin. I'm a new vodafone customer and sent the text but got back "sorry you're not eligible to upgrade", can anyone help me?

Thanks

[Retired-PaulE]

Hi mandahpandah, 

We cna help you with this - I've sent you a PM with instructions on how to contact the team, follow these and we'll be in touch as soon as we can.

You can find your PM inbox here

Paul 

[SpannaMUNKY]

Exact same problem, sent account to 97886 and get the not eligible to upgrade message

[Retired-Lee]

Hi there SpannaMUNKY,

We'll be able to sort this out for you

Please click here, send us your details and we'll be with you as soon as we reach your email.

Kindest regards,

LeeH

[Jadeanne1]

I want to find my account number but I keep getting a message saying I'm not eligble for an upgrade as well