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i phone contract refund !!!!

shinehsu
2: Seeker
2: Seeker

Hi Vodafone 

I was cancelled my pay monthly contract at 19/Nov which I prepay the 300 pound to order the iPhone. 

But it has been almost two months that I still not get my refund yet.

Also, I tried the online chat and phone call as well they all said it in progress and which reactivated the refund at 22/Dec. 

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Girish:

Refund request has already been raised on 22nd Dec to process card refund. It takes maximum 5-7 working days to be credited. There were bank holidays in between, that's why it's still not credited. I assure this will be credited for next 24-48 hours and we'll confirm you accordingly

Girish:

I assure you won't have to contact us again for the same issue
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This is what the online chat told me on Wednesday.
But I still not get the refund yet what should I do ????
I am tiring to keep asking and calling !!!!!!!!!!!
where is my refund ????
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