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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73750 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229864 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203330 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Still No Resolution to Account Issues!

Vodafone, I am appealing to you once again to deal with the issues with my partner's account issue I have once again, blogged the issues and this time have other complaints from plenty of other customers, new and like my partner, old. Most are sugges...

mobile data SIM top up

I have a data sim card located 200 miles away which sends me info from some machinery (a wind turbine). There is no phone with this SIM card so its not possible to set up an account as this requires me to receive a text on a phone. I want to top up a...

Constant excuses - I've still not received my phone!!!

Hi, I upgraded my phone contract on 02/09/16 with my new phone (Sony Z5 compact) due to arrive on the Monday, 04/09/16. Despite clarifying twice while ordering, vodafone still managed to send my new phone to my old address. The correct address had be...

Maddy92 by 3: Seeker
  • 15523 Views
  • 8 replies
  • 0 thanks

Replacing my Sure Signal

HiMy V3 Sure  Signal died on me at the weekend. One of my friends had an old unused V2 which he deregistered and gave to me. I have followed the "replace serial number" process on my account but the device has the two two white lights flashing for ov...

Roburray by 2: Seeker
  • 17443 Views
  • 6 replies
  • 0 thanks

Sure signal

Hi just upgraded my pay monthly contract and I was promised to be sent a free sure signal box to compensate for the awful problems in signal in tw11. Two weeks later and still no box. Could someone please look into this please.

M360 by 4: Newbie
  • 17048 Views
  • 5 replies
  • 0 thanks

News : iOS 10.0.3 released for iPhone 7 & 7 Plus.

Source : idownloadblog.Link > apple-releases-ios-10-0-3- Excerpt from the Link... "Apple on Monday released a new update for iOS labeled version number 10.0.3. The update appears to be exclusive for the iPhone 7 and 7 Plus, and it can be downloaded v...

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Extending Ring Time

How do I extend the ring time on a vodaphone smart 6? using **61*121*11*30# doesn't work as there is no 'call' button - it just dials 611211130, which doesn't work. I am a PAYG customer. 15 seconds is just not long enough!

kay47 by 4: Newbie
  • 11565 Views
  • 8 replies
  • 0 thanks

Re: Itemised usaged - 90 days!

This has been my problem as well.  I cannot see any itemised usage from Friday 16th September.  I have spoken on live chat and over the phone.  I don't use the My Vodafone App, I use the desktop.  A week has gone by and still nothing has shown.  I am...

kale1967 by 4: Newbie
  • 19620 Views
  • 31 replies
  • 0 thanks

De registered, sold and now getting late night SMS over the location

Hi,  I left Vodafone some months ago (sorry but your competetor had a good signal here with no sure-signal...). my account is now closed and I can not access My Account Before closing I [thought] I deregistered my Sure Signal.  I have now sold it to ...

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