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iPhone 6 cracked screen

rachish
3: Seeker
3: Seeker

Is there an explanation for iPhone 6 screens cracking without having been dropped or experiencing any impact? 

 

Was just holding the phone in my hand and it cracked!?!?!

22 REPLIES 22

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

Not that I've seen. 

 

Book an appointment at your most local apple store via https://www.apple.com/uk/retail/geniusbar/ and I'm sure they'll listen to your account of what's happened. 

 

Although this may not be accepted under the warranty and you may have to pay for a screen replacement. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

/support/iphone/repair/screen-damage/

 

Explains 's charges. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

jacerli
2: Seeker
2: Seeker

The screen may be a defect one. Ask Apple to make a test for it. If yes you'd better to ask them to replace your phone with a new one. If not you can let them replace a cracked screen with a new screen. Or you can get the iPhone 6 screen replacement from hcqs.cc and then repair it yourself.